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Legal stuff

Find out about our legal obligations and commitments.

  1. Mobile Payments Terms of Use

    Find out about the terms of use for Bankwest and Apple Pay, Google Pay™, Samsung Pay, Fitbit Pay or Garmin Pay.

  2. Banking Code of Practice

    The Banking Code of Practice sets the Australian standard for best practice banking and outlines our key commitments and obligations. Read more.

  3. Serving legal notices

    Find out how to serve  notices, subpoenas and other  documents on the Commonwealth Bank Group, including Bankwest.

  4. Anti-Money Laundering and Counter-Terrorism Financing

    View our commitments to Anti-Money Laundering and Counter-Terrorism Financing.

  5. Economic trade sanctions

    We're committed to ensuring the financial wellbeing of people, businesses and communities by ensuring we comply with the applicable sanctions regulations.

  6. Financial Claims Scheme

    The Financial Claims Scheme (FCS) is an Australian Government scheme that provides protection for certain deposits up to a limit of $250,000. Learn more.

  7. Common Reporting Standards (CRS) and FATCA

    Learn about our Common Reporting Standard and our obligations under FATCA.

  8. Group Customer Advocate

    The Group Customer Advocate is here to represent you to make sure you’re heard, understood and treated fairly as a Bankwest customer.

  9. Credit reporting

    A credit report contains information about your credit history which helps credit providers assess your credit applications. Learn what it means for you.

  10. Anti-bribery, corruption and whistleblowing

    Read about our zero tolerance approach to bribery and corruption across all layers of the bank.

  11. Website Terms of Use

    These Terms of Use set out the  relationship between you and us in connection with our websites. Find out more.

  12. Privacy Statement

    Bankwest provides a wide range of banking and financial services. The Privacy Statement describes how your personal information is handled by us.

  13. Privacy Collection Notice Online ID Verification

    We collect the following types of personal information as part of our online ID verification process.

  14. Privacy Collection Notice Bankwest Online Banking and App

    This notice describes how we collect, hold, use and share your personal information when you use Bankwest Online Banking and/or the Bankwest App.

  15. Samsung Pay Terms of Use

    Find out about the terms you accept when making payments with Samsung Pay.

  16. Apple Pay Terms of Use

    Find out about the terms you accept when making payments with Apple Pay.

  17. Fitbit Pay Terms of Use

    Find out about the terms you accept when making payments with Fitbit Pay.

  18. Garmin Pay Terms of Use

    Find out about the terms you accept when making payments with Garmin Pay.

  19. Google Pay Terms of Use

    Find out about the terms you accept when making mobile payments with Google Pay.