Life changes and hardship
If you’re having financial difficulties, dealing with the loss of a loved one, or need extra support, we’re here to help.
Financial hardship
If you’re unable to meet your minimum monthly repayments or require ongoing financial assistance, let us know, we’re here to help.
How to manage a deceased estate
We’ve prepared a guide to help you manage a deceased estate, so you have the support you need every step of the way.
Power of attorney
There may come times when you need to appoint someone to manage your financial affairs on your behalf. Learn more about Power of Attorney.
Extra care and support
Dealing with your finances can seem overwhelming – learn how we can help.
How to change your legal name
If you’re changing your name, you’ll need to complete a Change of Name Statement.
Emergency assistance
If you’ve been impacted by a natural disaster, we’re here to help you with any concerns or questions.
Financial abuse – take action
Find out how to recognise financial abuse and the steps you can take if you or someone you know is experiencing it.
Deceased estate glossary
Some of the terminology used when managing a deceased estate can be confusing. We’ve created a glossary of some common terms to help you cut through the bank speak.
Gambling support
Bankwest provides confidential gambling support and gives you the tools to take greater control over what you spend on gambling.
How to spot fake gambling websites
Before you spend or send money for gambling, make sure you’re not on a fake website. Stay safe and learn how to spot fake gambling websites and operators.
Preparing and managing your money through separation
You may find these considerations helpful if you are separating your finances from another individual due to a separation or divorce.