Emergency assistance
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In the event of a natural disaster, we’re here to help.
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Get in touch so we can find a solution for you
- Message us in the app or online banking
- For personalised solutions for your credit card or loan products, call our Financial Assist team on 1300 769 173
- For help with term deposits or other account products or services, message us in the app or online banking or call 1300 132 574.
You can also:
Helpful external resources
- Disaster Assist – provides information on current disasters and support for those affected
- Natural disaster support – Services Australia – support for people directly affected by a declared natural disaster.