Before you get in touch, it's a good idea to check if we've already answered your question.
We'll continue to protect and improve the wellbeing of our customers, colleagues and the community as the economy recovers from the impacts of COVID-19.
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Contact us
Our local call centres are dedicated to finding you a solution the first time you contact us. Chat to us about your banking needs, get in touch from overseas or send us your feedback.
Jump the queue and message us instead
We're here to help. Whether you're using online banking on your desktop or our app, you can message us 24/7. We can give you a hand with things like:
- your existing accounts, loans or cards
- opening new accounts
- your everyday banking.
Ask about a home loan
Get in touch with one of our Home Lending Specialists.
Book an appointment
We can chat to you over the phone or meet in a branch – it's up to you.
Enquire online
If you've got a query about your business banking, our business specialists are here to help.
Book an appointment
Talk to a Business Banking Specialist or Small Business Specialist to find out what’s possible.
Specialised support services
Our support teams are here when you need them
Other ways to get in touch
Bankmail
For your own safety and security, please don’t send emails to anyone (not even us) about your accounts.
Send us a Bankmail instead - log in to Bankwest Online Banking, go to 'message centre' then click 'Bankmail'.
Need to send us something?
Post
Bankwest
PO Box E237
Perth WA 6841
Fax
Card enquiries fax: 1300 765 515
Account maintenance: 1300 664 825
Share your experience with us
Let us know how we're doing
- Make a complaint
- Share a positive experience
- Submit a general enquiry or feedback
- Visit us in a branch
- Call us toll free within Australia on 1800 650 111
- Call your Relationship Manager.
