They're mobile and computer friendly.
Since 2010, the Ideas Lab community has used customer feedback to help shape the future of the bank's products and services.
Be the first to see and hear about our products, features and services, and tell us how we can improve your experience.
All results collected from the community remain completely anonymous and are reported in aggregate form only.
Plus, we’re regularly doing many other interesting and fun studies that help us understand our customers’ financial goals and behaviour, which helps us to develop products, features and services that continue to improve the financial wellbeing of our customers and the community.
Complete at least one study per month for an entry to win one of four giftpay.com.au $100 e-gift cards.
Receive e-newsletters on what we're developing based on the findings from our community studies.
Have an opportunity to be invited to larger studies with guaranteed incentives.
If you have any enquiries or feedback regarding Ideas Lab, please contact us at: