The Banking Code of Practice sets the Australian standard for best practice banking and outlines our key commitments and obligations. We subscribe to the Code so we can help keep your finances safe and secure. It represents our commitment to ethical behaviour, responsible lending, better financial protection and increased transparency.
You can access a copy of the current Banking Code of Practice (PDF) here.
Changes to the Code
After independent review, the Code has been re-structured and re-written in plain English. From 1 July 2019, we’ll comply with these new changes.
Find more info
Learn more about the Banking Code of Practice by visiting the Australian Banking Association website.