Create and use your PayID®

With PayID, you don’t need to worry about giving your BSB and account number when making or receiving a payment. You can just give your mobile number or email address instead, making payments hassle free.

What’s a PayID?

A PayID is a unique identifier linked to your bank account that’s used to send and receive payments. As it’s just a mobile number or email address, it’s simple and easy to remember.​

After you’ve set up your PayID, you can share it with people that need to pay you (like splitting the bill at dinner) or merchants/service providers that you’re setting up a PayTo agreement with. This means you don’t have to worry about sharing your BSB and account number.

PayID is part of the New Payments Platform (NPP), a major industry initiative to enable faster, simpler and smarter payments in Australia.

You can choose to register your mobile number or email address as a PayID and link it to an eligible bank account, or you can continue using your BSB and account number. Either way, you’ll benefit from the major improvements.

Why use PayID?

It changes the way you pay.

1. Faster

The NPP allows for faster payments. When you use a PayID, money is transferred almost instantly, 24/7.

2. Simpler

No account numbers necessary – you can now use PayID to send and receive payments. Plus, it allows you to make PayTo payments easier.

3. Smarter

PayID shows you the registered user's name before you press send, to make sure you get the right person.

Getting started and using your PayID

Registering your PayID is easy – you can do it through the Bankwest App or in Bankwest Online Banking.

Create your PayID in our app

  1. Go to 'More' in the bottom menu​
  2. Go to ‘PayIDs’ > ‘Add a PayID’.

Create your PayID in online banking

  1. Choose 'Self service' in the menu
  2. Go to 'PayIDs' > 'Add a PayID'.

Start using your PayID

To get paid faster, share your PayID with the person paying you. In the app, just go to ‘More’ > ‘PayIDs’ > and tap on the PayID you want to share. Tap on the ‘Share’ button, and choose who you’d like to share it to – it can be shared through Facebook, Messenger, WhatsApp, text message and more.

If you’d like to use your PayID for a PayTo agreement, just give it to the merchant or service provider when you’re setting up the details.

Want to know more?

Frequently asked questions

You can register 1 mobile PayID, and up to 5 email PayIDs.

Your PayID is linked to your bank account. When you need to send or receive a payment, or set up a PayTo agreement, you don’t have to worry about sharing your BSB and account number – you can just share your PayID (your mobile number or email address).

PayID will help to make sure you're sending money to the right account, too. When you make a payment to a PayID, you'll see the name of the person who owns that PayID before you approve the payment. All you need to do is confirm it's the right person, and the money will be transferred almost instantly because PayID uses the New Payments Platform (NPP).

Enjoy peace of mind with our protection from unauthorised transactions when you use Bankwest Online Banking (including the Bankwest App).

If you suffer a loss resulting from an unauthorised transaction made through the Bankwest App or BOB, we’ll reimburse you, provided you have complied with the terms and conditions for those services and neither you nor any authorised user of yours have contributed to the loss.

Visit the Security page for more information.

Most of our bank accounts are eligible to link to a PayID. Your eligible accounts will show in the Bankwest App or Bankwest Online Banking when you start setting up your PayID. 

You can also link multiple PayIDs (like your mobile number and email address) to the same account.

First, you'll just need to use the other bank's app or online banking to allow the PayID to be transferred (there should be a button that allows you to put it into transfer mode). You'll then be able to set up your PayID with us, using either the app or online banking. Find out how.

PayTo® and PayID® are registered trademarks of NPP Australia Limited.