Save yourself a trip to a branch

You can do lots of everyday banking tasks safely and securely with our digital banking options – check some of our guides to get started.

FAQ topics

Online banking

Help with logging in and navigating around Bankwest Online Banking.

My account

Where to find and manage your account details.


Help with Bankwest business accounts, products and services.


Help with managing your credit or debit card.

Payments and transfers

Help with managing payments, including your PayID, NPP and contactless payments.

Travel and international

How to use your accounts overseas, and make international transfers.


How we help you stay secure, and how you can help us.

Home loans

Learn more about Bankwest home loans and how to manage yours.


Find out what you might need to apply for our products.

Personal loans

Help with Bankwest personal loans, and how to apply for them.


Support we offer for hardship assistance, deceased estates and Power of Attorney.


Help with your insurance policies.

Open Banking product APIs

As a website developer, you can access Bankwest product data using the Bankwest product APIs.

Make the most of your banking

Learn how to manage and do more with…

Need more help?

There are a range of ways to get in touch.