Home loans help

FAQs

Understanding your home loan statement

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Is my loan amount (principal) reducing?

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Applying for a home loan

• What do I need to apply for a home loan?
  
• What's Loan to Value Ratio (LVR)?
• What’s Lenders’ Mortgage Insurance (LMI)?
• Getting conditional approval to look for a property
  
• How do I track the status of my home loan application?
  
• What is digital signing and how do I sign my home loan documents online?
  
• How much deposit do I need to take out a Bankwest home loan?
• Common home buying terms explained
  

Managing your home loan

Interest rates

• How do I find my home loan interest rate?
• Why does my interest vary month to month?
• What happens if there’s an interest rate change?
• Can I switch or split my existing home loan between fixed and variable?
   

Repayments

• How do I make and change my home loan repayments?
• How do I schedule my home loan repayments?
• Why can’t I see my minimum monthly repayment as a transaction?
• Ways to help keep on track with your home loan or personal loan
• How do I redraw my extra home loan repayments?
• Making progress payments on your construction loan
   

Others

• When and how is the Complete Package Home Loan annual fee charged?
• What happens at the end of my fixed rate home loan period?
• Breaking your fixed rate home loan period early – things to consider
  
• How do I discharge my home loan?

Guidance for every stage

Whether you’re preparing to buy a home or want to pay off your mortgage sooner, our guides can help.

From deposit to offer

From offer to moving in

Manage my home loan

Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.

Call 13 17 19

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