Bankwest credit card changes
From 3 September 2024, complimentary insurance offered through Cover-More will no longer be available on your Bankwest Zero Platinum credit card. This includes overseas travel insurance and other insurances. We’ve outlined the details below and how this change may impact your future travel plans.
Credit Card Insurance – Important changes
On 3 September 2024, changes were made to the Credit Card Insurance Product Disclosure Statement and Information Booklet (PDF).
These changes effect what cards are eligible under the policy. Further information on how this impacts you is set out below. The below cards will be impacted:
| Credit card |
Effective 3 September 2024 |
|---|---|
|
Zero Platinum Mastercard®
|
Removed from credit card insurance. This includes:
|
|
Gold Mastercard
|
Removed from credit card insurance. This includes:
|
|
Breeze Classic Mastercard
|
Removed from 'other insurances'. This includes:
|
|
Visa Gold Card
|
Removed from 'other insurances'. This includes:
|
Removed from credit card insurance. This includes:
- Complimentary overseas travel insurance
- Upgraded benefits
- Other insurances.
Removed from credit card insurance. This includes:
- Complimentary overseas travel insurance
- Upgraded benefits
- Other insurances.
Removed from 'other insurances'. This includes:
- Price Guarantee
- Purchase Security
- Extended Warranty insurances.
Removed from 'other insurances'. This includes:
- Purchase Security
- Extended Warranty insurances.
Travel insurance changes
| Travel dates |
Changes |
|---|---|
|
Departure date: before 3 September 2024
|
Travel insurance will remain available under our complimentary travel cover*
|
|
Departure date: on or after 3 September 2024
|
Travel insurance will no longer be available under our complimentary travel cover.
|
*Complimentary overseas travel insurance provides base cover only and limitations, exclusions and eligibility criteria apply. See the Credit Card Insurances Product Disclosure Statement and Information Booklet (PDF) for details.
What do these changes mean?
From 3 September 2024 you will no longer have access to complimentary overseas travel insurance or upgraded benefits. If you travel from this date, you will not be eligible for cover.
Note: If you depart Australia before 3 September 2024, there is no change to the cover for your trip.
If you depart Australia before 3 September 2024, you will still be eligible for cover for your trip under the existing policy.
From 3 September 2024, a new Credit Card Insurance Product Disclosure Statement and Information Booklet will apply. If you have a Zero Platinum or Gold Mastercard you will not be eligible for complimentary cover. This means your trip is not insured through your credit card.
If you hold one of the impacted cards and have purchased an upgraded benefit, you will remain covered for your trip. This includes travel that takes place on or after 3 September 2024.
The cover is based on the original ticketed date. If your departure ticket is scheduled before 3 September 2024, cover will apply even if your flight is delayed. If your flight home is delayed, extending your journey beyond the eligible travel period, the cover will extend automatically. The delay must be due to reasons beyond your control or a claimable event as outlined in the PDS.
Changes to Other Insurances
From 3 September 2024, you will no longer have access to the insurance outlined in Part 2 of the Credit Card Insurance Product Disclosure Statement and Information Booklet (PDF).
Note: insurable events that occur before 3 September 2024 will remain covered. This includes purchases made before 3 September 2024 where the claim arises on or after 3 September 2024.
| Purchase dates |
Changes |
|---|---|
|
Purchases made before 3 September 2024
|
Will be covered under existing ‘other insurances’ cover.
|
|
Purchases made on or after 3 September 2024
|
No longer covered under ‘other insurances’ cover.
|
Frequently Asked Questions
We’re making some changes to our credit card products as we simplify our banking and adapt to the current economic environment and increasing costs.
This change impacts both new and existing customers on the impacted cards.
If your credit card is not listed above, there will be no change to the cover you receive under the new Credit Card Insurance Product Disclosure Statement and Information Booklet.
We understand these changes may mean that your current credit card doesn't work for you anymore. Check out our other credit card options that might better suit your needs or message us in the app and we'll be happy to help.
No, you can continue to use your existing card, your card number and expiry date stay the same.