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Go wallet-less with Apple Pay today

It’s the smart, secure and easy way to pay.

Tap into the benefits of Apple Pay

It’s easy

Make payments in store, online and in apps with less fuss.

The secure way to pay

Your card number isn’t shared with merchants or saved to your device.

Privacy with every payment

Apple Pay doesn’t keep transaction information that can be tied back to you.

Setup is easy

Get started by adding your Bankwest Mastercard® to your eligible device.

iPhone

  • Open the Wallet app
  • Tap the ‘+’ sign in the upper right corner
  • To add the credit or debit card affiliated with your iTunes account, enter its security code
  • Or tap ‘Add a different card’ and use your iPhone camera to scan the card information.

Apple Watch

  • Open the Watch app on your iPhone
  • Tap ‘Wallet & Apple Pay’, then tap ‘Add Credit or Debit Card’
  • To add the credit or debit card affiliated with your iTunes account, enter its security code
  • Or tap ‘Add a different card’ and use your iPhone camera to scan the card information.

Adding your card

Video transcript (PDF)

Paying in stores

Spend less time checking out - use Apple anywhere you can tap and pay.

Contactless payment icon

How to pay with Apple Pay

Paying with Face ID

Video transcript (PDF)

To pay with Face ID, double click the side button, glance at your screen, then hold your iPhone near the reader.

Paying with Touch ID

Video transcript (PDF)

To pay with Touch ID, hold your iPhone near the reader with your finger on Touch ID.

Using Apple Pay online

Apple Pay is the fast, easy way to pay in selected apps and on participating websites because you no longer have to create an account or fill out lengthy forms.

To pay in selected apps and on participating websites in Safari on your iPhone and iPad, select Apple Pay at the checkout and complete the payment using Face ID or Touch ID.

Security and privacy

When you make a purchase, Apple Pay uses a device-specific number and a unique transaction code. Your full card number is never stored on your device or on Apple servers, and it can’t be shared with merchants. Apple Pay doesn’t keep transaction information that can be tied back to you, ensuring all purchases are private.

Learn more about Apple Pay security and privacy.

Frequently asked questions

Info at your fingertips

1

Which devices are eligible for Apple Pay?

Here’s a full list of eligible devices.

2

Can I use Apple Pay overseas?

Yes, Apple Pay will work in all countries wherever contactless payments are accepted, but you need to add your cards to your wallet while in Australia (it’s a security thing). We recommend you take your plastic card as a backup when travelling overseas, just in case you can’t find a contactless terminal.

3

How much can I spend using Apple Pay?

You can spend up to your available balance when using your Bankwest Debit Mastercard® and up to your available limit when using your Bankwest Mastercard credit card.

4

What do I do if my device is lost or stolen?

Make sure you get in touch with us. We can suspend or remove your Bankwest cards from Apple Pay and order you a new card if needed.

You can also go to your Apple ID account page or use Find My iPhone to suspend or permanently remove the ability to pay from that device with Apple Pay. On your Apple ID account page, sign in and click your device. In the information that appears, go to the Apple Pay section and click either ‘Remove’ or ‘Remove all’. Your card or cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network.

5

What do I do if my physical card is lost or stolen?

If you’ve misplaced your card, you can place a temporary lock on it in Bankwest Online Banking or our app – this will lock the card in the Wallet app, too.

If your card has been stolen, or it’s permanently lost, get in touch with us to cancel your card and order a new one.

If your card was added to Apple Pay, we’ll update your Wallet App with your new card details as soon as we issue it.

This means you can start using your new card straight away in cases where a physical card isn’t needed (like online shopping or where Apple Pay is accepted).

Before your physical card arrives in the mail, you can log into the Bankwest App to access your digital card.

See more questions

Need more help?

For questions about setting up Apple Pay, or adding and using your Bankwest Mastercard, call us or message us in our app.

Call 13 17 19
For questions about your Apple device, contact Apple Support.