How do I order an emergency replacement card while overseas?

If you’re overseas and you need to arrange an emergency replacement card, you’ll need to get in touch with Mastercard®. Their website has a list of international numbers that you can call from wherever you are in the world.

Keep in mind that charges may apply to calls made from a mobile.

Need to contact us from overseas?

Call us using the number below, or you can message us in the Bankwest App or online banking.

Call us on 13 17 19 if you're in Australia.

Mastercard is a registered trademark, and the circles design Tap & Go are trademarks of Mastercard International Incorporated.