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    Save yourself a trip to a branch

    In these unusual times, you can do lots of everyday banking tasks safely and securely in Bankwest Online Banking or the Bankwest App – so we’ve put together some guides.

    Online banking set up guide More about the App

    FAQ topics

    Online banking

    Help with logging in and navigating around Bankwest Online Banking.

    See FAQs

    My account

    Where to find and manage your account details.

    See FAQs

    Business

    Help with Bankwest business accounts, products and services.

    See FAQs

    Cards

    Help with managing your credit or debit card.

    See FAQs

    Payments and transfers

    Help with managing payments, including your PayID, NPP and contactless payments.

    See FAQs

    Travel and international

    How to use your accounts overseas, and make international transfers.

    See FAQs

    Security

    How we help you stay secure, and how you can help us.

    See FAQs

    Home loans

    Learn more about Bankwest home loans and how to manage yours.

    See FAQs

    Applications

    Find out what you might need to apply for our products.

    See FAQs

    Personal loans

    Help with Bankwest personal loans, and how to apply for them.

    See FAQs

    Legal

    Understanding our legal obligations to you, our customer.

    See FAQs

    Insurance

    Help with your insurance policies.

    See FAQs

    Helpful guides

    Everything you need to know about moving over to Bankwest.

    There are things you should do before you leave, and while travelling.

    If you've suffered a loss, we'll do our best to help make the process easier for you.

    Need more help?

    You can message us in the Bankwest App or online banking, or call us - we're here 24/7.

    Call 13 17 19
    Ask us on Facebook