How do I update my contact details?

You can add a phone number and update your residential, postal or email address in the Bankwest App or in Bankwest Online Banking (BOB).

1. Go to ‘More’ from the bottom menu​
2. Tap ‘My details’​
3. Choose the details you want to change and follow the prompts.
   

1. Go to 'My details' > 'My contact details' in the menu
   
2. Enter your SMS code
   
3. Choose the details you want to change and follow the prompts.

If you need to update your mobile number, international address or add a PO Box address, message us after you log in to online banking or our app, or call us (it's a security thing).

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