You can add a phone number and update your residential, postal or email address in the Bankwest App or in Bankwest Online Banking (BOB).
In the Bankwest App
- Go to ‘More’ from the bottom menu
- Tap ‘My details’
- Choose the details you want to change and follow the prompts.
In online banking
- Go to 'My details' > 'My contact details' in the menu
- Enter your SMS code
- Choose the details you want to change and follow the prompts.
If you need to update your mobile number, international address or add a PO Box address, message us after you log in to online banking or our app, or call us (it's a security thing).
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