Travel and international help

What happens if I lose my card while travelling?

If you lose your Mastercard® while overseas, you can call Mastercard International by using the international dialling code from the country you’re in, plus +1 636 722 7111. Mastercard will work with us to ensure you have a replacement card or cash for your trip.


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Need more help?

If you still need help you can speak to someone from the team.

Things you should know

Mastercard, World Mastercard and the Mastercard brand mark are registered trademarks, and the circles design and tap & go are trademarks of Mastercard International Incorporated.