What happens if I lose my card while travelling?

If you lose your Mastercard® while overseas, you can call Mastercard International by using the international dialling code from the country you’re in, plus +1 636 722 7111. Mastercard will work with us to ensure you have a replacement card or cash for your trip.

Not what you were looking for? See all travel and international questions.

Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.

Mastercard and the circles design are registered trademarks, and tap & go is a trademark, of Mastercard International Incorporated.