Travel and international help

What happens if I lose my card while travelling?

If you lose your Mastercard® while overseas, you can call Mastercard International by using the international dialling code from the country you’re in, plus +1 636 722 7111. Mastercard will work with us to ensure you have a replacement card or cash for your trip.

 

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Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.