DocuSign® is a third-party website we use that allows customers to sign documents electronically. As of 2019, it’s used by over 200 million people all over the world, and is the most widely used way of signing securely online.
If there are multiple people on the application, only one person can sign at a time. After the first person has signed, the next person will receive an email to sign, and so on. The Mortgage Form can’t be signed online if any of the properties on the application are in ACT, QLD, NT, TAS or WA. You'll need to print, sign and post all your Mortgage Forms back to us instead.
Less running around
Receive, sign and return documents in a matter of hours, not days.
Easy guidance
Signing tags and input fields show you what to do. Your digital signature acts in the same way as your written one.
Less paper
Forget paper contracts. Read, sign and send directly from your tablet or computer.
Secure and confidential
You’ll need an SMS code to log in, and we’ll keep an electronic record (audit trail) of your signed documents.
Your Home Lending Specialist or Broker will be able to help you with any questions at any time. Talk on the phone, meet at a branch, or have a Mobile Lending Manager come to you.
Digital signing – some exclusions apply. Due to state laws, restrictions apply to digitally signing the Mortgage Form in some States and Territories. Customers must have access to a device (computer or tablet recommended) with internet and email access.
DocuSign is a registered trademark of DocuSign, Inc.