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Spike in holidays but airline spend down.

Bankwest’s latest Spend Trends analysis has highlighted a shift by Western Australians during the month of July toward securing better value for money holiday options compared with the prior year.

  • Holiday sectors led month-on-month and year-on-year growth in customers and transaction value
  • Total spending volume at hotels and motels in July increased by 14% compared with June but the value of airline transactions declined when measured year-on-year
  • The airline sector saw a 5% year-on-year increase in the number of customers transacting but the average value of transactions dropped by 7%, indicating a shift toward cheaper flight options.

The charge on holiday spending was driven by Gen Z and Gen X, with 20% more unique Gen Z customers transacting and 13% more individual Gen Xers transacting with travel agencies compared with July 24.

Notably the value of transactions for Gen X increased in the hotel and motel sector by 16% but the value of transactions in the airline sector decreased by 11%.

Other significant year on year shifts in the holiday sectors included an overall increase in unique customers transacting with travel agencies (up 8%), possibly indicating a focus on securing value for money deals.

Bankwest’s Spend Trends tracks WA customer credit and debit activity, with July data revealing a modest 2% rise in the overall spend volume year-on-year.

Western Australians maintained steady spending habits month-on-month, with no change in the number of customers transacting or transaction volume. However, the average transaction value dipped slightly by 1%.

Year-on-year data also reveals a 4% decline in the number of customers transacting and a 4% rise in average transaction value.

Year-on-year spending data across the generations revealed Gen Z as the most active group, showing an 11% increase in total transaction volume and a 3% rise in average value of transactions.

Millennials and Gen Xers both saw a 4% decline in customer numbers, yet both maintained modest growth in spending, with 3% increases in volume and 6% gains in average transaction value.

Baby Boomers experienced a 5% drop in unique customers transacting and a 2% decline in volume, though their average transaction value rose by 1%, indicating a shift towards fewer but higher-value purchases.

Bankwest Executive Manager of Everyday Products Allan Emery, stated: “The data indicates that many West Australians are considering holidays, though they are approaching these decisions with discernment.

“July saw a notable rise in holiday spending with more customers looking to spend their holiday dollars on hotels and motels and choosing to transact with travel and booking agencies.

“Gen Z and Gen X led the growth, with data revealing travel agencies received a robust uptick in customer bookings from these demographics compared to the year prior.

“While more customers purchased airline tickets, the average value of transactions dropped in this sector suggesting consumers may be opting for more budget-friendly travel options or shorter trips.”

Overall transaction change

Month-on-Month (June 25-v-July-25)

Number of customers
transacting
Total volume of
transactions
Average value of
transactions
0% 0% -1%

Year-on-Year (July-24-v-July-25)

Number of customers
transacting
Total volume of
transactions
Average value of
transactions
-4% 2% 4%

Where Western Australians are spending

Sectors by volume of unique customers transacting

Month-on-Month

Biggest growth in number of unique customers transacting
Auto rental +13%
Hotel/Motel +7%
Travel agency +6%
Smallest growth in number of unique customers transacting
Education -20%
Repair shops -4%
Department stores -3%

Year-on-Year

Biggest growth in number of unique customers transacting
Travel agency +8%
Electric appliance 6%
Airline +5%
Smallest growth in number of unique customers transacting
Repair shops -16%
Education -12%
Service stations -11%

Month-on-Month top 5 sectors by…

Biggest growth in volume
Education +22%
Auto rental +21%
Hotel/Motel +14%
Smallest growth in volume
Hardware -19%
Electric appliance -19%
Department stores -13%
Biggest growth in value
Education +53%
Auto rental +8%
Hotel/Motel +6%
Smallest growth in value
Electric appliance -22%
Hardware -17%
Interior furnishings -10%

Year-on-Year top 5 sectors by…

Biggest growth in volume
Other transport +18%
Recreation +13%
Pharmacies +8%
Smallest growth in volume
Service stations -14%
Education -12%
Hardware -9%
Biggest growth in value
Repair shops +20%
Other transport +12%
Restaurant/Bars +11%
Smallest growth in value
Hardware -11%
Airline -7%
Mail order -6%

Generational snapshot

Year-on-year growth values by generation from June 24 to June 25

 
Number of unique
customers transacting
Volume of
transactions
Average value
of transactions
Gen Z +4% +11% +3%
Millennials -4% +3% +6%
Gen X -4% +3% +6%
Baby Boomers -5% -2% +1%

Where the generations are spending

Most and least year-on-year growth values by generation from July 24 to July 25

 
Number of unique customers transacting Volume of transactions Average value of transactions
 Gen Z Travel agency +20% Other transport +39% Other transport +19%
Education -12% Education -11% Electric appliance -13%
Millennials Electric appliance +7% Other transport +17% Repair shops +37%
Repair shops -17% Service stations -13% Education -6%
Gen X Travel agency +13% Other transport +18% Hotel/Motel +16%
Repair shops -17% Service stations -14% Airline -11%
Baby Boomers Recreation +6% Other transport +12% Repair shops +26%
Repair shops -18% Education -25% Hardware -23%

Sector examples

Sector Examples
Airlines Self-explanatory
Auto rental Self-explanatory (general and commercial)
Clothing stores Single-brand stores, as opposed to multi-brand department store retailers
Department stores Large department stores and chains, not including discount department stores
Discount stores Discount department stores and budget lifestyle and homeware retailers
Electrical appliance Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses Includes grocery stores, as well as wholesale food distribution warehouses
Hardware Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels Self-explanatory
Other retail Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport Public transport, ride sharing companies, taxis, private and public paid parking
Pharmacies Self-explanatory
Professional services All types of insurance, waste disposal services
Quasi cash Casino and gambling activities
Repair shops Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars Self-explanatory
Service stations Self-explanatory
Sporting/Toy stores Non-digital game retailers, outdoor recreation stores, sporting goods, apparel, and footwear outlets
Travel agencies Self-explanatory (online and bricks-and-mortar)
Utilities Typical utility services, streaming services
Vehicles Automotive dealerships, automotive and car care accessory retailers, repairs, and servicing

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