Complimentary credit card travel insurance and other insurances

We've partnered with Cover-More to provide complimentary insurance for eligible cardholders. Best of all, if you’re eligible you can skip time-consuming application processes and get on with your trip. Cover is automatic, you just need to spend $500 per person on pre-paid travel expenses to activate it.

Overseas travel insurance benefits

No additional costs

Insurance is complimentary with an eligible card. You may have to pay Cover-More for existing medical conditions or pregnancy cover.

Automatic activation

Criteria applies - including spending $500 per person on prepaid travel costs.

24/7 emergency assistance

International toll free numbers from popular destinations or call direct on +61 2 8907 5615.

Easy to claim

Easy online claims process at

Am I eligible for credit card overseas travel insurance?

You, your spouse and accompanying children are automatically covered if you hold a Bankwest World Mastercard®, Bankwest Platinum Mastercard, or Bankwest Gold Mastercard and meet all the following criteria:

  1. You’re travelling to an overseas destination and have a return ticket booked before leaving Australia
  2. You spend at least AUD500 per person on prepaid travel costs such as your tickets, airport taxes or accommodation
  3. You pay these costs using your eligible credit card and/or by redeeming Bankwest More Rewards points.

Limitations, exclusions and eligibility criteria apply. For full details see our Credit Card Insurances Product Disclosure Statement and Information Booklet (PDF) for details.

What am I covered for?

Your insurance cover and duration of cover will depend on which Bankwest credit card you hold. Below is just a snapshot of some of the insurances.

Card type World Mastercard Platinum Mastercard Platinum Debit Mastercard
Overseas Travel Insurance Twelve consecutive months Six consecutive months

Interstate Flight Inconvenience ?

Transit Accident ?

Price Guarantee ?

Purchase Security ?

Extended Warranty ?

To view the complimentary insurance cover for valid non-Gold and non-Platinum Bankwest Breeze Mastercard credit cards (opened by Bankwest before 3 March 2012) and Visa Gold credit cards, please view the Credit Card Insurances Product Disclosure Statement and Information Booklet (PDF). You can also view the Platinum Debit Mastercard Insurances Information Booklet (PDF) here.

Overseas travel insurance

Overseas travel insurance covers incidents such as:

  • Overseas hospitalisation
  • Medical emergencies
  • Baggage loss and theft
  • Baggage delays
  • Cancellation costs
  • Emergency dental costs
  • Rental vehicle insurance excess, and
  • Accidental death.

Existing medical conditions and pregnancy

Some existing medical conditions such as diabetes or asthma, as long as you meet the specified criteria for the conditions, are automatically included. However, there are existing medical conditions as well as certain pregnancies which are not automatically included (such as travelling pregnant over 24 weeks). Please refer to the full list of existing medical conditions and pregnancy coverage available in our Product Disclosure Statement (PDS) to determine if you have cover.

If an existing medical condition is not automatically included, you can call Cover-More on 1300 468 340 to request a quote or complete a health assessment online.

If you’re over 80 years of age

Your insurance doesn’t include medical or health related cover on the Overseas Travel Insurance. You can choose to contact Cover-More on 1300 468 340 to determine whether you can get a quote for an alternative insurance product at a premium.

24/7 emergency assistance

Overseas travel insurance

For overseas travel insurance emergencies, please call Cover-More Australia directly (Toll Free).

It helps to have the time, date and location of the incident, your police report, receipts, valuations and photos relating to your claim and details of other parties involved handy when you call.

Phone Numbers

Toll Free:

  • USA - 1833 567 5339
  • UK - 0808 234 1925
  • Canada - 1833 567 5339
  • NZ - 0800 735 915

Charges apply if you’re calling from a pay phone or mobile phone. You can also call direct +61 2 8907 5615.

Making a claim

The easiest way to claim

Simply lodge your claim directly with Cover-More by visiting their online portal.

Need more help?
Cover-More can help you with questions about your cover or the claims process.


Helpful tips

Get in touch with Cover-More as soon as possible to make your claim, and please ensure the amount you are claiming is more than the excess stated in the PDS.

If you’re calling from overseas for a general enquiry or a claim query you can call +61 2 8907 5061.

Things you should know

As of 1 October 2018, we changed our provider for complimentary credit card insurance and Complimentary Platinum Debit Mastercard insurance from Allianz Australia Insurance Limited (Allianz), ABN 15 000 122 850, AFSL 234708 (through their agent AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance), to Zurich Australian Insurance Limited (Zurich), ABN 13 000 296 640, AFSL 232507 (through their agent Cover-More Insurance Services Pty Ltd trading as Cover-More, ABN 95 003 114 145, AFSL 241713). You can find out more by going to our Complimentary Credit Card FAQs page or our Platinum Debit Mastercard FAQs page.

World Mastercard Program terms and conditions apply. Visit for details about World Mastercard experiences. Mastercard and the Mastercard brand mark are registered trademarks, and the circles design and Tap & go are trademarks of Mastercard International Incorporated.