Less re-explaining with single case ownership

By having one point of contact at each stage of the application process, you can forget application confusion and save your re-explaining time for more important things.

Speed through to approval

We feel it's a real benefit for you to deal with the same person throughout the process, meaning notes are understood from day one, any mitigants are explained once only, and we can get on with approving the loan.

Know what's going on

Keep up to date with everything you need to know from start to finish.

Reach outcomes sooner

You won't have to spend time re-explaining things, making the end to end process less frustrating.

Enjoy a smoother process

You'll have a smoother, simpler and more structured process, making it a better overall experience.

Direct contact with case owners

We'll send you your case owner's contact details and email address, so you can reach them directly.

We'd love to have you on board

Want to check it out for yourself? Get accredited with us.

Fill out our Broker accreditation form (PDF), and send it to your aggregator for approval, along with your supporting documents. For supporting documentation refer to the 'accreditation requirements' on each accreditation form. For retail accreditations fill out our Mentor Agreement Letter with Mentoring Contact Log (PDF). Your aggregator will then send it on to us for processing.

Once we verify you, we'll be in touch with your next steps.

Need help?

Our retail support teams are here to help.

Lending criteria, fees and charges apply. Terms and conditions apply and are available on request. App Tracker – some exclusions apply. Digital signing – excludes home loan transfers. Other exclusions apply. Due to state based laws a Mortgage Form sent via DocuSign® is required to be printed, signed and returned via reply paid mail. Customers must have access to a device (computer or tablet recommended) with internet and email access.