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Claim a payment.

We recently sent you a letter about a payment.

To receive a payment, you’ll need the name of the account that was impacted, date of birth, reference number, amount and bank account details.

Make sure you have the letter we sent handy to complete this form.

Your information

Area code required for landline
18 characters. You can find this in the letter we sent you. Make sure to enter it correctly so we can process your payment.

Bank account details

The recipient of the letter must be an owner of the above account.

Are these details correct?

Check the BSB and account number are correct. We only use these details to process payments. If they’re incorrect, the payment may be made to the wrong account, and we may be unable to get the money back.

Bankwest is collecting your personal information in order to process your payment and ensure your funds are deposited in your preferred account. 

Our Privacy Statement at bankwest.com.au/privacy explains the other ways we may collect, use, and share your personal information, how to access your personal information and correct it when it's wrong, how to make a privacy related complaint and how we deal with it. 

Sometimes we update our Privacy Statement, and you can always find the most up to date version online or you can obtain a copy by calling 13 17 19 anytime.