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Ways to bank with us

Whether it's online, through our app, in a branch or Australia Post we're here to make your banking easier.

Save yourself a trip to a branch

In these unusual times, you can do lots of everyday banking tasks safely and securely in Bankwest Online Banking or the Bankwest App – so we’ve put together some guides.

Online banking set up guide More about the App

Manage your banking online

Bankwest App

View your account balances and transaction history, make a BPAY® payment, or transfer funds on the go.

See more app features
Protect your money with one click

Online banking

Complete all your usual banking tasks, plus access more self-service features when you use your desktop computer.

  • View your account balances and transaction history, make a BPAY® or Pay AnyBody payment, or transfer funds
  • Register and view bills with BPAY® View
  • Activate new credit or debit cards, and change the PIN on your existing cards
  • Temporarily lock your account or card
  • Update your personal details, set your payment limits, and reset your password and secret questions
  • Message one of our specialists 24/7
  • Export tax information by financial year.
Online banking FAQs

Depositing cash or cheques

To deposit cash or cheques straight into your account, you can use a Smart ATM or visit us in a branch.

Bank@Post

If there’s no Bankwest branch or Smart ATM near you, it might be more convenient to use your local Australia Post office to deposit money using your debit card. Bank@Post allows you to deposit cash and cheques to your Bankwest account. Remember, there’s a $6,000 limit on Bank@Post deposits and cheques may take up to 5 business days to clear. Fees may apply.

You can find a participating Australia Post store on the Australia Post website. 

Using a passbook

If you’re still using a passbook, you might be wondering how you’ll be affected by the current Coronavirus situation. See our passbook FAQs.

Phone banking

From checking your account balance to making a payment, you can bank over the phone with our range of self-service options. Learn more about phone banking.

Looking for more?

We've got other ways to streamline your banking.

Payment ring

Our Bankwest Halo payment ring keeps your money on hand.

Lock your card

Place a temporary lock on your card if it's lost, stolen or damaged.

Easy Instalments

Pay off a big ticket credit card purchase in smaller, monthly repayments (and at a lower rate, too) with Easy Instalments Transaction Plans.

ATMs and Smart ATMs

Bankwest customers with eligible bank accounts have free access to over 3,500 Bankwest and Commonwealth Bank branded ATMs.

Non-Bankwest customers will not be charged ATM withdrawals fees when using Bankwest branded ATMs. Please note your card issuer may still charge you a fee.

  • Withdraw and check balances linked to your card
  • Transfer funds between accounts linked to your card
  • Change your PIN
  • Set your favourite withdrawal amount
  • Enable audio via earphones
  • Set your preferred language other than English
  • Deposit cash and cheques to a Bankwest account instantly (Smart ATM only)
  • We’re making some changes and improvements to our ATMs over the coming months. Learn more about our ATM changes.
Find an ATM

Withdrawal limits

The daily ATM withdrawal limit for Bankwest cards $2,000 at Bankwest branded ATMs.

The daily withdrawal limit:

  • Will apply to each card on an account. For example, if you hold a joint account, each cardholder could withdraw the daily limit
  • Will be standard across all Bankwest cards and cannot be changed
  • May also increase your liability in the event of an unauthorised transactions on your account. So remember to report any suspicious transactions on your account as soon as you notice them and let us know if your card is lost, stolen or damaged.

Safe Deposit Boxes

Our Safe Deposit Boxes are available for you to store any important and valuable items and documentation that you’d prefer not to keep at home. The boxes are located within the Perth CBD, and range in size and price, depending on what suits your needs.

We’re open for 9:00am – 5:00pm Monday to Friday with last customer access at 4:45pm (except Tuesdays are 9:30am – 5:00pm).

If you’re interested in organising a safe deposit box, call us on 13 17 19.

Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.

Call 13 17 19
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