Ways to bank with us

Whether it's on the go in the Bankwest App or in person at Australia Post, it's banking as it should be – easy.

3 minute read

Four simple ways to bank

Digital banking

Banking on the go, made secure and easy.

Australia Post

With over 3,400 locations nationwide to choose from and no fees, heading to your local Bank@Post is as easy as popping down the road.

Over the phone

Manage simple tasks over the phone, 24/7.

ATMs

Save on ATM fees when you use any major bank ATM across Australia. Fees may apply when withdrawing from non-bank ATMs.

Digital banking

Message us 24/7

Why wait on hold? Message us and get notified when we reply, so you can go about your day.

Safe and secure

24/7 fraud detection, data encryption and secure login methods.

Control your payments

Change your payment limits, pay bills and people.

Card management

Change your PIN, access card details, order a new card and notify us if your card is lost or stolen.

Logging in for the first time

Start banking with us online in the app or online banking.

Bankwest Online Banking

  1. Go to the top right corner of our website
  2. Click ‘Log in’ from the menu
  3. Select ‘Personal Online Banking’ from the drop-down.

Bankwest App

  1. Download our app from the App Store or Google Play
  2. Launch the app
  3. Enter your PAN and 4-digit PIN.

Learn more about logging into the Bankwest app

Australia Post

With over 3,400 locations nationwide and no fees, heading to your local Bank@Post is as easy as popping down the road. As a trusted partner of over 80 banks and financial institutions, staff are trained and trusted to follow strict security and cash handling practices, so you can bank with confidence. 1 Bank@Post is an agency service provided by Australia Post on behalf of Bankwest. Bank@Post is available at participating Post Offices. Services available are cash withdrawals, deposits and balance enquiries. Limits apply.

What can you do at Bank@Post?

  • Check your account balance
  • Deposit up to $6,000 cash per day 2 Loose coin accepted up to $20 otherwise coin must be in coin bags by denomination.
  • Withdraw up to $2,000 per day
  • Deposit Australian cheques.

Tips to make your visit easy as

  • Don’t forget your debit card and PIN
  • Cash deposits are almost instant
  • Loose coins accepted up to $20, otherwise coins must be in coin bags by denomination
  • Allow up to seven days for cheque deposits to be cleared
  • Credit card transactions excluded.

Phone banking

Manage simple tasks for your accounts over the phone, 24/7.

Things you can do via phone banking:

  • Transfer funds between accounts
  • Pay bills via BPAY®
  • Schedule transfers and payments up to 90 days in advance
  • Order an account statement
  • Change a password.

How to use phone banking

Don’t have a phone banking PIN? We can help set one up if you contact us.

Chat to us directly

Our Lending Specialists are here to help. Talk to them on the phone or in person – they're even available evenings and weekends.

Here's how you can reach us if you have a general enquiry or need specialised support.

Message us

If you’re already a customer, simply open the app or online banking and send our local contact centre colleagues a message. They’re online 24/7.

Download the app

If you haven’t already, download the Bankwest App so you can get started with digital cards and make the most of our other handy features.

  1. Bank@Post is an agency service provided by Australia Post on behalf of Bankwest. Bank@Post is available at participating Post Offices. Services available are cash withdrawals, deposits and balance enquiries. Limits apply.
  2. Loose coin accepted up to $20 otherwise coin must be in coin bags by denomination.

BPAY is the registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Easy Alerts are available for mobile personal banking accounts on eligible devices in which you have the Bankwest App installed and notifications enabled. Limited alerts only are available for credit products. Consider the Product Disclosure Statement (PDS) and Bankwest App Terms of Use available from Bankwest before deciding whether the product is right for you. Fees and charges may apply with the App.

Bankwest Apple Pay Terms of Use apply. Apple, the Apple logo and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Terms of Use apply to the use of Google Pay. Android, Google Pay, Google Play and the Google Play logo are trademarks of Google LLC.​

Terms of Use apply to the use of Samsung Pay. Samsung, Samsung Pay and Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd.

PayTo® and PayID® are registered trademarks of NPP Australia Limited.