Your guide to eStatements

Not all accounts – the account has to be one that you can access through online banking, and you must be the owner or joint owner of the account. If your account isn't eligible, don't worry – we'll waive the paper statement fee. The following accounts aren't eligible for eStatements:​

• Bankwest business accounts, including corporate and commercial credit cards​
• Term deposit accounts​
• Passbook accounts​
• BWA Cash Management Trust accounts​
• Accounts held in trust.​
  

​eStatements are also not accessible by:​

• Additional cardholders of credit card accounts
• Account signatories (except signatories on children’s accounts)
  
• Third party signatories​
• Beneficiaries.

Some accounts will be automatically switched over – if that happens, we'll let you know on your next paper statement.​

You can check if any of your accounts are already registered for eStatements by logging in to the app or online banking.​

Your eStatement will be available at the same time your normal statements are usually issued. You'll also get an email to let you know when your latest eStatement is available.​

It's important to make sure your email address is up to date – you can update it in the app or online banking.​

We'll email you your new eStatement, but to avoid missing your minimum payment due date, it might be a good idea to set up a regular payment to your credit card each month. Find out how. ​

You can also set up a Bankwest Easy Alert by enabling push notifications on your phone. This will remind you when your minimum repayment's due and help avoid a late payment fee. 

Remember, it's your responsibility to make at least your minimum payment by the due date on your statement each month, otherwise a late payment fee may apply.

You can switch back to paper statements at any time by managing your options in the app or online banking. Don't forget, a $1.25 paper statement fee may apply per statement.