Application help

How do I check the status of my home loan application?

If you’ve submitted a home loan application, either in store, online, or via your broker, you can check on its progress at any time using the Home Loan Application Tracker.

If you have queries regarding the progress of your application, or questions about what documents we need from you, please call your lender directly, or ring us on 13 17 19.


Not what you were looking for? See all application questions.

Need more help?

If you still need help you can speak to someone from the team.

Things you should know

Home Loan Application Tracker not available on lines of credit. Other exclusions may apply.