What identification documents do I need?

Visit a participating Australia Post outlet. Please note not all outlets provide this service.

Use the locator to find your nearest outlet and bring with you sufficient original ID documents and the relevant identity verification form from the following list:

• Transaction and Savings Accounts Identity Verification Form (PDF)
• Credit Card Identity Verification Form (PDF)
• Personal Loans Identity Verification Form (PDF)
• Mortgagor Identity Verification Form (PDF)

Check the relevant form to see what ID documents you’ll need to provide. Note that the ID documents Australia Post will accept as verification is more limited than what we accept directly at Bankwest.

One of the following photo ID documents:

• Australian passport issued by the Commonwealth (current or less than two years expired)
• Current foreign passport
  
• Current Australian or New Zealand driver’s licence, including Australian photographic learner’s permit
  
• Current Australian government-issued proof of age card
• NSW photo card and birth card
  
• WA photo card.

OR

TWO of the following non-photo ID documents:

• Australian or foreign birth certificate​
• Australian or foreign citizenship certificate​
• Current Australian driver’s licence that does not contain a photograph​
• Current pension card or health care card issued by Centrelink that entitles you to financial benefits
• Australian Veterans card which contains your name and residential address or date of birth.
  

OR

One item from the non-photo ID documents listed above AND one from the following secondary ID documents list (a total of two items):

• Current foreign driver’s licence
• Current notice that was issued to you by a local government body or utility provider (e.g. gas, electricity, water, rates) within the last three months that:
  • Contains your name and residential address
  • Records the provision of services by the local government body or utility provider to you at that address
• Australian Taxation Office notice issued within the last 12 months that contains your name and residential address and records a debt payable to you, or by you, to the Commonwealth
• Current Commonwealth, State or Territory issued security guard/crowd safety officer ID card​
  
• If you are under 18 and cannot provide the documents outlined above, provide one of the following:
  • Birth Certificate or the birth extract issued by an Australian state or territory;
  • Birth Certificate issued by a foreign government, the United Nations (UN) or an agency of the UN;
  • Citizenship Certificate issued by the Commonwealth;
  • Citizenship Certificate issued by a foreign government.
    

If you are attending Australia Post to be identified, you will also need to provide a notice issued and signed within the last three months by a School Principal that contains your full name, any other names you’re known by, residential address and how long you’ve attended the school.

Some general things to know about the ID check...

We'll need officially certified documents when you apply for some accounts and loans.

See our Customer Document Certification Guide (PDF) to make sure that your documents are certified correctly.

We may accept alternative documents from remote Aboriginal and Torres Strait islander peoples, refugees or people who've recently been released from an Australian Correctional Centre. Call us on 13 17 19 to find out what you can bring with you.

Bankwest is required under the AML/CTF Act 2006 to identify you prior to providing you with a designated service, such as:

• When you’re opening a new account
• When you’re becoming a signatory to an existing account
• When we take out a Mortgage as security for your loan. This is called Mortgagor Identity Verification
• When you are reclaiming funds from an inactive account which has been closed
• When reclaiming funds from ASIC for a closed inactive account
• When depositing cash at a Bankwest branch.

Also, ID documents that you provide need to list your full name and date of birth and/or residential address.

An English translation from an accredited translator (NAATI translation) is required.

If you’re signing and executing documents overseas, you’ll need to verify your ID. To do this, you’ll need to take one of the following to an Australian Embassy or Consulate.

• Australian Embassy/High Commission/Consulate Identity and Witnessing Certificate (PDF) - note that this is the only verification of ID method available to Western Australian mortgages signed overseas.
• Queensland Titles Registry Identity/Witnessing Certification (PDF), witnessed by a notary public, competent officer, Australian or New Zealand lawyer.
  
• Identity/Witnessing Certification (PDF), witnessed by a notary public, competent officer, Australian or New Zealand lawyer. Note that this form is available for mortgages in all states except Western Australia and Queensland.

For more information, refer to the Instructions to Complete Overseas Document Witnessing and Verification of Identity Requirements (PDF).