contact us

Contact Us

Find help online

We're continually updating and enhancing our online help.
Easy banking is just a click away.

Ask the Forum

Any questions about our products or services?
Join the conversation with our online team and other customers on the Bankwest Forum.


13 7000


Our call centre is proudly Australian based. Call us to speak to our Business Support Centre.

6.00am - 6.00pm (AWST) Monday to Friday
6.00am - 2.00pm (AWST) Saturday

During Australian Eastern Daylight Time:
5.00am - 6.00pm (AWST) Monday to Friday

  • Information for deaf, hearing or speech impaired people

    The National Relay Service operates 24/7.
    TTY/Voice calls 13 36 77
    Speak and Listen 1300 555 727

PO Box E237, Perth, WA 6841


Outside business hours


You can contact us on 13 17 19 regarding the following essential services:

  • reporting lost or stolen credit cards, cheques or deposits
  • General online banking assistance

Overseas no: +61 8 9449 2840^

^Calls made overseas from land lines or mobile phones will be subject to standard international call rates applicable to the country from which the call originated.

Open a Bankwest business account

Find out about:

Or call our Business Sales Centre on 13 7000 (option 2) between 7.00am - 5.00pm (AWST) Monday – Friday. Not open national public holidays.

Find us

 

Find our stores, ATMs and Business Banking Centres

Contacting us via email


NOTE: Emails about your personal and business accounts should be sent via the secure "Bank Mail" facility located within Online Business Banking.


Make an enquiry


To send us a general enquiry about your business banking, please use our enquiry forms below:

^ Calls made overseas from land lines or mobile phones will be subject to standard international call rates applicable to the country from which the call originated.

 

© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.