Where can I find my Personal Access Number?

In your statements or your welcome letter

You can find your Personal Access Number (PAN) on your paper or electronic statements, or in the first letter or email we sent you after you opened your account.

In the app

You can find your PAN in the latest version of the Bankwest App (versions 2.9 and higher). All you need to do is:​

  1. Log in​
  2. Go to 'More' from the bottom menu​
  3. Find your PAN at the bottom of the screen.

Don't have the app?

If all else fails, call us on 13 17 19 and we’ll help you find it.

Here's a tip for next time

Although you can’t see your PAN in online banking, you can set your phone or computer to remember your PAN for next time. Just to be safe, we don’t recommend doing this from a shared computer.​

Simply select the ‘Remember my PAN’ checkbox when you log in and it will pre-fill next time. You can stop your PAN being pre-filled anytime by deselecting the ‘Remember my PAN’ checkbox.

Not what you were looking for? See all my account questions.

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Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.

Bankwest Apple Pay Terms of Use apply. Apple, the Apple logo and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Terms of Use apply to the use of Google Pay. Android, Google Pay, Google Play and the Google Play logo are trademarks of Google LLC.​