Report it to us
If your card is damaged, or if you’re certain it’s been lost or stolen, you can report it to us in the Bankwest App.
Reporting your card lost, stolen or damaged in the Bankwest App
- Tap the ‘Cards’ tab in the main screen
- Choose the card you want to report
- Tap ‘Lost, stolen or damaged card’ and choose the one that relates to you
- Follow the prompts – we’ll cancel your card and arrange a replacement.
If you’re overseas and you need a new card urgently, don’t worry. You can still message us in the Bankwest App, otherwise we have a handy table of international numbers below.
