Popular searches

Can we suggest…

Continue searching for… ""

Business Account and Service Closures

In February 2022, we announced that Bankwest will no longer offer business products and services under the Bankwest brand and Business Banking services are now offered through the Commonwealth Bank of Australia (CommBank).

We are now entering the final stages of our transition, with Business transactional and investment products being closed, as well as the cancellation or removal of 'on demand' credit facility limits and the removal of Bankwest Online Business Banking from 18 March 2025.

Bankwest Business Closure Guide Business Customer FAQs

What’s happening

From 18 March 2025, the following changes to Bankwest accounts and services will occur:

  • The closure of Bankwest Online Business Banking
  • The closure of all business deposit and transactional accounts
  • The cancellation or removal of particular business credit facilities or limits you may hold.

Actions you need to take

  1. Complete a review of impacts for your business referring to the Bankwest Business Closures Guide
  2. If you are currently transitioning your banking to CommBank, this will need to be completed as soon as possible to avoid disruptions. Contact us for any questions or support to move your banking to CommBank.
  3. Alternatively, ensure you make new banking arrangements, and they are fully established and operational prior to 18 March 2025.
     

Join Australia’s largest bank

It’s easy to switch, and we’re here to help.

Visit CommBank

World-class cyber security protection

CommBank is committed to ensuring your safety online through services and security features, including real time monitoring, fraud protection, secure banking and resources to help keep your business cyber-safe.

Australia-based 24/7 tailored support

From small business to corporate or regional and agribusiness, CommBank offers 24/7 support and innovative solutions designed to make business easier, back by specialised teams with deep industry knowledge.

If you’re an existing Bankwest customer with a query on your existing accounts

If you have a general business enquiry, please contact us.

Message us 24/7

Log into the Bankwest App or online banking and select ‘Message us now’.

Call us

  • 6am - 8pm AWST Monday to Friday
  • 6am - 2:30pm AWST on Saturday

If you have a query regarding lending facilities, contact us on 13 7000 between the hours of 7am - 5pm AWST Monday to Friday.

Message us in online banking Call 13 7000

If you have a query regarding your Bankwest personal banking

Bankwest is committed to supporting the banking needs of personal customers. We're here for you now and in the future. Want more information about your existing personal accounts or need a new account? View our personal banking services.

Message us in online banking Call 13 17 19

If you want a new business product, we will offer to redirect you to CommBank. Commbank will support the transition of your business banking and offer a range of products and services for all types and size of business.

Payment solutions

Already have business payment solutions, such as EFTPOS or eCommerce? As Bankwest payment solutions are already provided by CommBank, please refer to CommBank Merchant Support.

Product information

If you’re looking for information about your existing or closed Bankwest business products or services including Terms & Conditions, refer to links below.

Transaction Accounts and Business Overdrafts

Related documents

Business Loans

Business Corporate Mastercard®

The below documents make up the Corporate Mastercard terms and conditions

For the Low Rate Mastercard and the Large Rewards Mastercard, the primary cardholder takes personal liability for repaying all balances owing on the account (including those balances owed by additional cardholders).​

For the Corporate Mastercard, the chosen accountholder takes liability for all transactions on the account, including those made by additional cardholders.​

The chosen ‘accountholder’ is the person, company, partnership, trust, club or association that has been identified as the ‘accountholder’ when the card was originally applied for. Where the accountholder is one or more individuals, each individual must be aged 18 years or older.​

Mastercard and the circles design are registered trademarks, and tap & go and smart data are trademarks, of Mastercard International Incorporated.