Payment solutions – EFTPOS, online and eCommerce

Our range of options can help your business easily accept payments in-person or online, as well as set up billing and recurring payments. You can even build your own online store.

Ways to take and manage payments

Check out our range of options for businesses large and small.

EFTPOS terminals

  • Take payments in-person
  • Integrate your terminal with your Point-of-Sale (POS) system 1
  • A dedicated support team is here to help 24/7 – call 1800 230 177
  • Different pricing options to suit your business.

Build your own online store

With Bankwest Simplify, you can:

  • Take orders online and accept payments 24/7 from your desktop, tablet or mobile
  • Electronically issue invoices and set up recurring payments
  • Share your webstore through social media (like Facebook and Twitter) with instant buy now buttons.

eCommerce, plus online and recurring payments

  • Bankwest Gateway – a complete payment solution for mid to large merchants
  • Internet Merchant Account – accept online payments quickly and easily
  • BPOINT Backoffice and Checkout packages
  • BPAY® – a simple and secure way for customers to pay bills.

Online Business Banking

Enjoy secure business banking at your fingertips.

  • Manage everyday payments
  • Integrate with accounting software
  • Get online banking alerts
  • Enjoy additional extras.

EFTPOS terminals for all businesses

Taking in-person payments is simple – make the most of…

Seamless connectivity

4G/3G mobile data connectivity when on the road – Optus and Telstra supported.

24/7 Australian based support

Training for you and your staff on delivery. Get a replacement EFTPOS terminal within four hours. 2

Same day settlements

Get paid into your linked Bankwest business transaction account. 3


Perfect for on the go – terminals are light weight with a large full colour touch screen.

EFTPOS terminal rates

Take payments your way

Simple Merchant Plan

Choose between a flat 1.1% per transaction or an Interchange Pricing plan which enables custom pricing. 4

Customise your pricing

We’ll help tailor the pricing to suit your needs.

Move 5000 Mobile

Take fast and secure payments in store or on the go:

  • Accept all cards and contactless payments
  • Wi-Fi and 4G/3G mobile connectivity with dual sim – Optus and Telstra supported 
  • Surcharging capability
  • Lightweight device to process payments quickly
  • Large full colour touch screen with perfect display readability, even outdoors in sunlight.

Make the most of:

  • Payment preauthorisation
  • Multi merchant processing.

Move 5000 Integrated

Make the most of your transactions with a truly mobile experience that automatically links with your Linkly point-of-sale (POS) system. 1

  • Streamline business processes like inventory tracking and detailed transaction tracking
  • Easy integration with multiple terminals sharing one communication line
  • Fixed line broadband internet connectivity with Bluetooth connection to base.

Made for hospitality

  • Take flexible payments at the counter or the table with Pay@Table
  • Split payments equally or by dollar amount across multiple card holders
  • Set surcharge rates to recover cost of acceptance for up to 8 card types
  • Tipping is easy - set a percentage amount or allow a custom tip.

Other fees and charges

Name Fee
Joining fee ? Charged to set up your account. Waived
Chargeback fee ? Charged to cover investigation costs if a customer disputes a transaction. $30 per chargeback
Terminal non-return fee
$500 per EFTPOS terminal

Want to manage the costs of contactless debit card transactions?

Least Cost Routing gives you the flexibility to choose which network to use with processing contactless transactions made with Mastercard® and Visa debit cards.

Build your own online store with Bankwest Simplify

Whether you're just starting out or want to take your business to the next level, Bankwest Simplify is a great tool to help you easily sell your products online and get the word out there.

Here's how it works...

Build and share it

  • Design and set up an online store in just a few hours, with simple technology that's easy to use and understand – no coding or development skills needed
  • Share your webstore on social media (like Facebook and Twitter) with instant buy now buttons.

Manage it

  • Take orders and payments 24/7 on your desktop, tablet or mobile
  • Accept Mastercard®, Visa®, Amex®, Diners Club® and JCB® cards
  • Generate e-invoices and set up recurring payments
  • If you're eligible, you can get paid into your Bankwest business transaction account the same day 5
  • Access specialist support 24/7.

Make the most of in-built security tools

Help protect your business and customers from fraud.
  • Verify each sale with 3D secured technology 6
  • Use tokenisation to ensure the secure storage of customer card details.

eCommerce, plus online and recurring payments

In addition to Bankwest Simplify, we have a range of other solutions to suit your business.

Bankwest Gateway

A complete payment solution for mid to large merchants that's secure, reliable and helps reduce backoffice work.

  • Full software development kit, specialist technical support and your own login credentials to create a tailored solution that you can integrate with your existing payments page
  • Accept international payments, store-value online wallets, digital wallet payments (like Apple Pay and Google Pay™), plus credit, debit and pre-paid cards
  • Supported by world-class infrastructure with fast processing speeds, real-time authorisations and same-day settlement
  • Tailored reporting, online refunds and easy integration to your own systems to save time.

BPOINT Backoffice package

  • Multiple users can manage card payments and admin tasks in one place
  • Take customer payments in person or over the phone
  • Process recurring – or schedule future – transactions
  • Manage single and multiple batch payments.

BPOINT Checkout package

A convenient way for your business customers to make online, phone and direct debit payments.

  • Includes all BPOINT Backoffice features
  • Get a hosted payment page on your website or online shopping cart
  • Includes a payment link generator
  • No need to capture, transmit or store card data – it's converted into a token instead.

Internet Merchant Account

Once you've set up a payment gateway for your online store, this account lets you accept online payments quickly and easily.

  • Supports third-party payment gateways
  • There's a completely online payment option for your customers.


A simple bill collection process for you and your customers that could save you time and improve your cashflow.

Get started

Contact our dedicated support team or your Relationship Manager to find out more. You can also ask us about our other customer payment options.

How can we help?

Speak with someone from the Business Merchant Solutions team.

  1. POS provider must be accredited by Linkly (formerly PC-EFTPOS). Please check with your POS provider for feature availability and connectivity options. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. For full list of eligible POS vendors, please visit
  2. Four business hours in all metropolitan locations; 3 to 5 business days for remote areas. Remote areas are  not serviced by technicians and only phone support is available.
  3. Available to eligible customers with a Bankwest business transaction account and a linked Bankwest merchant facility. 'Same day' includes transactions made before 10pm AEST.
  4. Available on Move 5000 mobile and Smart mobile. 1.1% for card present transactions and 1.5% for card not present transactions. Covers Mastercard®, Visa®, AMEX®, eftpos® and JCB® transactions (UnionPay® transactions accepted at 1.9%).
    Monthly terminal rental fee is $24.50 for Move 5000 and $29.50 for SMART mobile.
  5. Available to eligible customers with a Bankwest business transaction account and a linked Bankwest merchant facility. ‘Same day’ includes all card sales before 5:30pm AEST.
  6. EMV 3D Secure (3DS 2.0) is only available for Simplify Hosted Payments or eInvoicing features. It is not available for merchants using API functionality.

Fees and charges apply. Terms and conditions apply and are available on request.

Terms of Use apply to the use of Apple Pay. Apple, the Apple logo, Apple Pay, iPhone and the App Store are trademarks of Apple Inc., registered in the U.S. and other countries.

Terms of Use apply to the use of Google Pay. Android, Google Pay, Google Play and the Google Play logo are trademarks of Google LLC.​

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.

Mastercard is a registered trademark, and the circles design, Tap & go and smart data are trademarks of Mastercard International Incorporated.

American Express is a trademark of American Express. Diners is a registered trademark of Diners Club International Ltd. JCB is a registered trademark of JCB Co. Ltd. Visa is a registered trademark of Visa International Service Association.