Payment solutions – EFTPOS, online and eCommerce

We recently announced that Bankwest will progressively stop offering business products under the Bankwest brand. From 1 June 2022, we will offer to redirect certain small business product enquiries to Commonwealth Bank of Australia.

If you’re an existing business customer

Effective 1 June 2022 if you're an existing business customer wanting a new business product or to vary an existing facility, please contact us on 13 7000.

  • 6am – 8pm AWST Monday to Friday
  • 6am – 2.30pm AWST on Saturday

If you are a Bankwest Business Banking Relationship Managed customer, you can continue to contact your Relationship Manager directly to discuss your banking needs.

If you're new to Bankwest

For new small business customers, we will offer to redirect your enquiry to Commonwealth Bank of Australia.

Ways to take and manage payments

EFTPOS terminals

  • Take payments in-person
  • Integrate your terminal with your Point-of-Sale (POS) system 1
  • A dedicated support team is here to help 24/7 – call 1800 230 177
  • Different pricing options to suit your business.

Build your own online store

With Simplify, you can:

  • Take orders online and accept payments 24/7 from your desktop, tablet or mobile
  • Electronically issue invoices and set up recurring payments
  • Share your webstore through social media (like Facebook and Twitter) with instant buy now buttons.

eCommerce, plus online and recurring payments

  • Internet Merchant Account – accept online payments quickly and easily
  • BPOINT Backoffice and Checkout packages.

Online Business Banking

Enjoy secure business banking at your fingertips.

  • Manage everyday payments
  • Integrate with accounting software
  • Get online banking alerts
  • Enjoy additional extras.

EFTPOS terminals for all businesses

Taking in-person payments is simple – make the most of…

Seamless connectivity

4G/3G mobile data connectivity when on the road – Optus and Telstra supported.

24/7 Australian based support

Training for you and your staff on delivery. Get a replacement EFTPOS terminal within four hours. 2

Same day settlements

Get paid into your linked Bankwest business transaction account. 3


Perfect for on the go – terminals are light weight with a large full colour touch screen.

Move 5000 Integrated

Make the most of your transactions with a truly mobile experience that automatically links with your Linkly point-of-sale (POS) system. 1

  • Streamline business processes like inventory tracking and detailed transaction tracking
  • Easy integration with multiple terminals sharing one communication line
  • Fixed line broadband internet connectivity with Bluetooth connection to base.

Made for hospitality

  • Take flexible payments at the counter or the table with Pay@Table
  • Split payments equally or by dollar amount across multiple card holders
  • Set surcharge rates to recover cost of acceptance for up to 8 card types
  • Tipping is easy - set a percentage amount or allow a custom tip.

SMART Mobile

Fast, secure and full of features – SMART Mobile is the terminal that moves with your business.

  • Keep your business running with improved connectivity with dual sims and Wi-Fi capability
  • Save time and costs with built-in surcharging and tipping
  • Go paperless with email receipts
  • Easily manage cash flow with settlements on terminal, shift totals and same day settlement.

Don’t need a comprehensive integrated solution?

Use the in-built and simple inventory system (Lite POS) free of charge.

EFTPOS terminal rates

Choose between a flat 1.1% per transaction or an Interchange Pricing plan which enables custom pricing.

Available on Smart mobile. 1.1% for card present transactions and 1.5% for card not present transactions. Covers Mastercard®, Visa®, AMEX®, EFTPOS® and JCB® transactions (UnionPay® transactions accepted at 1.9%).

Monthly terminal rental fee is $24.50 for Move 5000 and $29.50 for SMART mobile.

Other fees and charges

Name Fee
Chargeback fee ? Charged to cover investigation costs if a customer disputes a transaction. $30 per chargeback
Terminal non-return fee
$500 per EFTPOS terminal

How can we help?

  1. POS provider must be accredited by Linkly (formerly PC-EFTPOS). Please check with your POS provider for feature availability and connectivity options. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. For full list of eligible POS vendors, please visit
  2. Four business hours in all metropolitan locations; 3 to 5 business days for remote areas. Remote areas are  not serviced by technicians and only phone support is available.
  3. Available to eligible customers with a Bankwest business transaction account and a linked Bankwest merchant facility. 'Same day' includes transactions made before 10pm AEST.

Fees and charges apply. Terms and conditions apply and are available on request.