An important change to Bankwest Business Banking services
At Bankwest we regularly review how we can continue to meet the changing needs of our customers. As a part of the Commonwealth Bank Group (CBA), Australia’s largest financial services provider 1 , these reviews include consideration of how the Group, as a whole, can contribute to meeting these needs.
Following careful consideration, we have made the decision that, in the future, we will no longer offer new business products under the Bankwest brand and will progressively offer to transition or redirect our business customers to CBA’s products and services.
We believe offering our business customers access to CBA’s market leading products 2 and services is the best way to meet their needs and support them in continuing to achieve their goals in today’s demanding market.
While we acknowledge this is a significant change, we believe we will be better able to meet more customer needs with greater simplicity and ease. This is a multi-year approach and to minimise disruption, we are looking to offer to transition or redirect our customers to CBA progressively. For customers that also hold personal banking with us, rest assured that Bankwest will continue to support your personal banking needs.
Our customers remain at the heart of everything we do and our aim is to make this experience as seamless as possible.
Effective 1 June 2022 Bankwest will offer to redirect certain new business product enquiries to Commonwealth Bank of Australia.
If you are an existing Small Business customer wanting a new business product or to vary an existing facility, please contact us on 13 7000.
For new Small Business customers, we will offer to redirect your enquiry to CBA. Find out more about CBA products and services.
For customers with a Relationship Manager, you can continue to contact your Relationship Manager directly to discuss your banking needs.