Important change to Bankwest Business Banking services

We are making this change to ensure we can continue to support our customers in growing their business. CBA's Business Banking is heavily investing in new and innovative ways to improve and expand their products and services to better meet customer's needs.

We believe offering our business customers access to CBA’s market leading products 2 , services and powerful technology capability is the best way to meet their needs and support them in continuing to achieve their goals in today’s demanding market.

We are committed to retaining your valued business relationship and will continue to work with you, enabled by the Group's product and service suite.

Find out more about the benefits of CBA products and services.

Effective 1 June 2022 Bankwest will offer to redirect certain business product enquiries to Commonwealth Bank of Australia. If you are an existing Small Business customer wanting a new business product or to vary an existing facility, please contact us on 13 7000.

For new Small Business customers, we will offer to redirect your enquiry to CBA. Find out more about CBA products and services.

For customers with a Relationship Manager, your existing relationship management team will work closely with you with a view to achieve the best outcome for your business.

In these unpredictable times we know that business can be challenging. If you are experiencing financial hardship, getting support is important. Our Business Payment Solutions team is available to help by calling 1300 381 576.

Existing customers will not be required to move their banking to CBA, however, Business Banking products and services will no longer be supported under the Bankwest brand in the future.

This will also mean that, from 1 June 2022, some requests for new business products or to vary existing facilities by Small Business customers may not be possible. If you are Small Business customer and would like to discuss this change further, please contact us on 13 7000.

If you are a Relationship Managed Customer and would like to discuss this change further, please speak to your Relationship Manager.

Effective 1 June 2022 Bankwest will offer to redirect certain business product enquiries to Commonwealth Bank of Australia. If you are an existing Small Business customer wanting a new business product or to vary an existing facility, please contact us on 13 7000.

For customers with a Relationship Manager, we are prioritising the training of our colleagues and developing transition processes with the aim to ensure a seamless transition. Once this is completed, we will be able to commence.

This is a multi-year approach and to minimise disruption, we are looking to offer to transition or redirect our customers to CBA progressively. In the meantime, we will continue to support our customers’ banking needs.

Effective 1 June 2022 if you are an existing Small Business customer wanting a new business product or to vary an existing facility, please contact us on 13 7000.

For new Small Business customers, we will offer to redirect your enquiry to CBA. Find out more about CBA products and services.

For customers with a Relationship Manager, you can continue to contact your Relationship Manager directly to discuss your banking needs.

For customers that also hold personal banking with us, rest assured that Bankwest will continue to support your personal banking needs.