Tips to staying safe online

Stay aware and bank with confidence

Latest security alerts

Fraudsters are getting smarter by the minute so it is important to know what tricks they might use so you don’t become a victim of financial crime.

Safeguard your finance and personal information by keeping up to date with some of the latest scams.

Check back often to avoid becoming a victim of financial crime.

No loss guarantee

Enjoy peace of mind with our No Loss Security Guarantee when you use the Bankwest App, Bankwest Online Banking (BOB) or Online Business Banking (OBB).

If you have a loss resulting from an unauthorised transaction we will reimburse you, provided you have complied with our Bankwest Online Banking Product Disclosure Statement and neither you nor any authorised user on your behalf have contributed to the loss.

Reporting Scams

If you have any questions or concerns regarding Bankwest security or privacy please contact us immediately.

Call us
Personal banking customers Please call us on 1300 368 748
Call us
Business banking customers Please call us on 13 7000
Forward us suspicious email
If you spot a suspicious email forward it to us
Mobile Phone Security
If you receive a suspicious sms forward it to us 0428 812 998