Security centre

We monitor your accounts 24/7, guarantee your privacy and are constantly innovating features to secure your banking – it’s our priority.

Stay safe and secure

Learn how you can safeguard your banking - on and offline.

Account and card security

Our banking services and features are designed to help protect you. See how you can keep your banking secure.

Online safety

Tips on password setting, social media safety, device security and more.

Protect yourself from scams

Here’s how you can protect your banking and identity.

Tips to help protect your money

Video: Safe and savvy with Bankwest

Get in touch

See something suspicious?

Call us immediately if you’re worried about possible fraud.

Is someone pretending to be us?

If you’re not sure about an email or SMS, don’t click any links or attachments.

Keep reading

Find out what to do if you see any suspicious account activity.

There are things you should do before you leave and while you're away.

Use limits to cap the amount a fraudster could access from your account.

Keep an eye on your accounts with customised notifications.

If you've forgotten it or want to change it for added security.