Text messages
When you receive an SMS from us, the sender’s name will either be ‘Bankwest’ or ‘BW Collect'.
Direct links to online banking
We will never send you one.
Unfamiliar screens
Especially if they request bank details and personal information.
Generic greetings
We’ll always address you by name.
Suspicious email addresses and file attachments
We’ll email you using an official email address ending in @bankwest.com.au.
Email requests for more information
Like your name, date of birth or phone number.
