Choose less inbox with DocBox

More secure than emails, DocBox provides an easy alternative for sharing supporting documents.

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Brilliant brokers get access to DocBox

A tool that’s been built bespoke for our brokers, here’s how to get started once you’ve logged in to our Broker Portal.

Open application​

Go to 'Active applications' and open your client's application.​

Application details​

Choose 'Submit documents' - you can find this under the notes.​

Upload documents

Select 'Choose files' or drag and drop your documents.​

Submit documents​

When you're ready, click 'Submit'. Our validations team will get in touch.

A few things we’ll need​

Make sure you have the following documents handy.​

Identification

Have the required identification documents ready.

Financial information

We’ll need proof of income, expenses, assets and liabilities.​

Employment details

Including two recent payslips or bank statements.

Missed something?​

Use our checklist to double check you have what you need​.

• Download checklist (PDF)

Check out these handy resources

• How to guide (PDF)
• FAQs (PDF)

One-touch validation

There’s a higher chance we’ll put your deal straight through if you:

• Send us the Bankwest Privacy Collection Notice form (PDF) and Bankwest Verification of Identity form (PDF) with every deal
• Provide the Fixed Rate Cap Election (PDF) for fixed rate applications
• Make sure income payslips and bank statements are no older than 42 days and 45 days as at the date of submission, respectively.

Need help?

Our retail support teams are here to help.

Contact us