By letting us know when you’re going overseas, we can keep an eye out for suspicious activity on your account. Let us know in the Bankwest App and select ‘International’ from the main menu or in online banking by filling out an Overseas Travel Notification.
Some countries are part of an international sanction, which means you’ll only have restricted banking access if you go there. Before you go, it’s a good idea to check if you’ll be affected – find out more.
Always keep your PIN and password a secret. Make sure they aren’t written anywhere someone else could find them. You can also set up PIN or Fingerprint Login in the Bankwest App.
Keep your cards in different places so you’ll have a backup if one of your bags is lost or stolen. Read more about what to do if you lose a card.
Check ATMs and electronic facilities for suspicious devices. If your transaction is made over the counter, ask for a cancellation receipt if you’re told your transaction is unsuccessful. Also see how you can save on fees while you travel.
You can message us in the Bankwest App or online banking, or call us - we're here 24/7.