When do international transaction fees apply?

We apply a foreign transaction fee for:

  • All transactions effected in foreign currency or occurring outside Australia whether effected in a foreign currency or Australian dollars
  • All transactions in Australia (for example online) where the merchant, or the financial institution or entity processing the transaction, is located overseas.

We won't charge foreign transaction fees or ATM fees to customers with Platinum Debit Mastercard®, Platinum Mastercard Credit, and World customers. Overseas and local non-bank ATM operators may charge a fee. Other fees and charges may apply.​

Platinum Debit Mastercard, Platinum Mastercard Credit, and World customers pay no foreign transaction fees for international purchases (for example, online) where the transaction is processed overseas by the merchant or financial institution.

Transactions in Australian dollars with an overseas connection

In some cases, overseas merchants will allow you to pay in Australian dollars ($AUD). This is still considered an international transaction because your transaction is processed overseas.

Although a merchant might have a ‘.com.au’ website address and displays prices in Australian dollars it doesn’t necessarily mean they are located in Australia or process payments in Australia. It’s best to check with the merchant before you pay if you are unsure.

You can view the merchant location for each transaction, this can be found next to the transaction listing on your monthly credit card statement.