My account help

How to manage your term deposit online

If you have an online term deposit (otherwise known as tddirect), you can manage your term deposit in online banking.
 

At the end of your term

When your term ends, you have seven calendar days (we call that your ‘grace period’) to manage your term deposit, otherwise we’ll reinvest your balance for you for the same term, at the applicable rate. We’ll send you a letter to remind you when your term is about to end.

During those seven calendar days, you can let us know whether you’d like to reinvest some or all your funds or close your account.

If you do reinvest, you’ll be able to choose from our available rates and terms – plus you’ll see how much interest you could earn.

Head to your term deposit account in online banking to get started. If you get stuck, you can message us anytime.
 

Other term deposits

If you have any of our other term deposit accounts, you can manage your term deposit by messaging us in the app or online banking, calling us, or popping into a branch.
 

Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.