Using Bankmail is a quick and easy way for you to make sure your builder is paid on time. You’ll simply be letting us know that you want us to pay your builder at each stage of construction. This means you’ll need to do this multiple times as construction progresses.
When you’ve logged in, you’ll notice a menu on the left-hand side of the screen. Select ‘Message centre’, and then ‘Bankmail’.
To send us an email, select ‘compose’. You’ll now be able to create a new message.
Within the subject field, select the ‘Progress Payment Authority’ drop down option, and fill out the template provided with your reference number, the stage of your claim, your builder’s name, and the payment amount. You’ll also need to attach your Builder’s Tax Invoice if your builder hasn’t already sent it to us.
You just need to send the message, and you’re done. We’ll take it from there.