How to use Bankmail to authorise your progress payments
Using Bankmail is a quick and easy way for you to make sure your builder is paid on time. You’ll simply be letting us know that you want us to pay your builder at each stage of construction. This means you’ll need to do this multiple times as construction progresses.
Step 1 - Log in to Bankwest Online Banking
Log in to online banking using your Personal Access Number (PAN) and password. Don’t remember your PAN? Here’s how to find it.
Note that Bankmail can only be accessed through desktop, so you won't be able to use the Bankwest App.
Step 2 - Navigate to Bankmail
- Select ‘Message centre’ from the left hand menu
- Select ‘Bankmail’.
Step 3 - Create a new message
To send us an email, select ‘compose’. You’ll now be able to create a new message.
Step 4 - Complete a Progress Payment Authority email and send
- In the subject field, select the ‘Progress Payment Authority’ drop down option
- Fill out the template provided with your Bankwest reference number, the stage of your claim, your builder’s name and the payment amount. If you're having trouble finding your Bankwest reference number, it's an 8 digit number that you can find on your Home Loan Application Tracker email and the letters you'll have received about your progress payments
- Also attach your Builder’s Tax Invoice if your builder hasn’t already sent it to us
- Send the message and you’re done. We’ll take it from there.