Expanded support measures
If you need support due to the ongoing impacts of COVID-19, we’re here to help. We have a range of support options that we can tailor to suit your individual needs – including support for your home loan, personal loan or credit card.
In response to current coronavirus-related restrictions, we've expanded support for our most affected eligible customers.
To help eligible customers significantly impacted by lockdowns, especially those in local government areas with additional restrictions, we’re offering an expanded package of support.
From Monday 19 July 2021, a home loan repayment deferral of two months will be available.
A one-month repayment deferral on personal loans and credit card repayments is also available for eligible customers.
Your circumstances are unique and we assess each situation differently. Our Customer Assist team is dedicated to guiding you on the best approach for your current financial position.