Branch information

Find out what's happening with our branches.

Temporary changes to NSW branch trading hours

Our NSW branches are currently open 10am - 2pm, Monday - Friday to assist with general banking enquiries and appointments. NSW branches remain closed on Saturday.

Your health and safety is our priority – we’ve introduced strict social-distancing and hand hygiene measures to help keep you safe at our branches. If you’re unwell, or in self-isolation, please don’t go to a branch. You can call 13 17 19 to discuss how we can support you or you can access your everyday banking 24/7 through Bankwest Online Banking or the Bankwest App.

If you need help with any of our digital services, please visit our how to guides.

Branch updates

Temporary reduced trading hours for selected country branches

Branches in Katanning, Kojonup, Manjimup, Bridgetown, Pemberton and Collie have temporarily reduced trading hours. We apologise for any inconvenience.​

Please check our Find us tool for your local branch hours.

Regular branch trading hours​

Other WA branches will now stay open till 5pm on Fridays. This later closure time helps us support customers before the weekend.​

WA branches will continue to close at 4pm from Monday to Thursday. Branches outside WA will close at 4pm every weekday. This 4pm closure means more of our branch colleagues can be available to answer your questions online, through our app or on the phone.

Please check our Find us tool for your local branch hours.

Other ways to bank with us

Whether it’s online, through our app or using our ATMs, there are different ways you can continue to bank with us.

Ways to bank with us

Business ways to bank

Bankwest Online Banking and the Bankwest App

You can do lots of everyday banking tasks safely and securely in Bankwest Online Banking or the Bankwest App – so we’ve put together some guides.

Online banking setup guide

More about the app

How can we help?

You can message us in the Bankwest App or online banking. You can also call us – we’re here 24/7.