Branch information

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Branch updates

Temporarily reduced trading hours for some branches

In WA

The following branches have temporarily reduced trading hours:

Kununurra - 9.30am - 4.00pm AWST, Thursday and - 9.30am - 5.00pm AWST, Friday
Narrogin – 9.30am – 4.00pm AWST, Monday, Wednesday – Thursday. 9.30am – 5.00pm AWST, Friday
Wagin – 9.30am – 4.00pm AWST, Monday – Thursday
Dalwallinu – 9.30am – 4.00pm AWST, Wednesday – Thursday. 9.30am - 5.00pm AWST, Friday
Kondinin – 9.30am – 4.00pm AWST, Tuesday and Thursday
Corrogin – 9.30am – 4.00pm AWST, Monday and Wednesday. 9.30am – 5.00pm AWST, Friday
Narembeen – 9.30am – 4.00pm AWST, Tuesday – Thursday
Katanning – 9.30am – 4.00pm AWST, Tuesday – Friday
Manjimup – 9.30am - 4.00pm AWST, Monday – Friday (closed 12.00pm - 1.00pm AWST)
Bridgetown – 9.30am - 4.00pm AWST, Monday – Friday
Pemberton – 9.30am - 4.00pm AWST, Monday – Friday
Collie – 9.30am - 4.00pm AWST, Monday – Thursday. 9.30am - 5.00pm AWST, Friday.

Please note that all branches listed above are closed 12.30pm - 1.30pm AWST unless mentioned otherwise.

Revised trading hours and temporarily closed branches

We’ve recently changed some of our branch trading hours, including temporarily closing some of our branches due to COVID-19 impacts.

We're sorry if this causes you any inconvenience. The health and safety of our community, customers and colleagues is our top priority and so we thank you for your kindness and understanding while we navigate these challenges.

Our extensive network of ATMs, Bankwest Online Banking and the Bankwest App are still available 24/7. Remember, you can chat to us online too, whether you're using online banking on your desktop or the app. You can find your nearest branch here.

Branches with changes to trading hours

(last updated on Monday, 27 June 2022)

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State	Branch	Address	Revised trading
WA	Lake Grace	29 Stubbs Street, Lake Grace	Closed from 27 - 30 June 2022
WA	Kojonup	112 Albany Highway, Kojonup	Closed until August 2022
WA	Carnarvon	15 Robinson St, Carnarvon	Closed until further notice
NSW	Hurstville	Westfield Hurstville, Shop 147-151, Cnr Cross Street & Park Road, Hurstville	Closed Saturdays until 9 July 2022
NSW	Parramatta	Westfield Parramatta, Shop 5001, 159-175 Church St, Parramatta	Closed Saturdays until 9 July 2022

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Changes to regular trading hours for some branches

In WA, branches will be extending trading hours on Friday to 5pm AWST so we can support our customers before the weekend. Regular closure hours will continue Monday to Thursday, closing at 4pm AWST.

Outside WA, branches will close at 4pm AEDT every weekday. This will help free up our branch colleagues so they can be available to answer your questions online, in app or on the phone.

Other information

To find your nearest branch check out our Find us tool.

If you’re unwell or in self-isolation, please stay home. You can call 13 17 19 or you can access your banking 24/7 through Bankwest Online Banking or the Bankwest App.

Check out our how to guides for help using online banking or app, including what to do if you’ve forgotten your password or PAN.

Whether it’s online, through our app or using our ATMs, there are different ways you can continue to bank with us.

Learn more

You can do lots of everyday banking tasks safely and securely in Bankwest Online Banking or the Bankwest App – so we’ve put together some guides.

Learn more

How can we help?

You can message us in the Bankwest App or online banking. You can also call us – we’re here 24/7.

Call 13 17 19

Experiencing financial hardship?

Business customer? Call 13 7000

No Loss Security Guarantee – We are so confident with our online security system that we guarantee your money and personal details will be safe when you use Bankwest Online Banking. This is provided you have complied with our Bankwest Online Banking Product Disclosure Statement and neither you nor any authorised user on your behalf have contributed to the loss. If you do have a loss resulting from an unauthorised transaction in Bankwest Online Banking, then subject to the previous paragraph, we will reimburse you the full amount of any funds lost.

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