Explore our teams

No matter which team you're in, you'll be working with people who are driven to make a difference for our customers, communities and each other.

Our way of working

We're adopting new technologies and new ways of working so we can become agile and responsive to rapidly changing customer needs.

We’re collaborating more effectively, testing new ideas directly with customers and learning quickly with the goal of delivering world class customer experiences.

We’ve also significantly boosted our investment in technology so we can build our capabilities in cloud, analytics and an API-enabled banking system.

Our teams

Each of our teams are constantly pushing boundaries to deliver for our customers. Discover which team could be the right fit for you.


We develop and execute all technical change within the organisation. We're striving to be the most productive, agile and customer focused technology and operations team in the world.

Personal Banking

Personal Banking makes up the majority of our customer facing teams as one fluid workforce. We provide brilliant experiences for our customers in-person, over the phone and via online chat.

Third Party

Our purpose is to attract and retain customers who choose to originate their retail home loan via a broker. By collaborating with internal stakeholders, we ensure both our brokers and customers receive brilliant service and achieve their financial goals.

Chief Controls Office

We drive risk maturity and operational risk management best practice to ensure our colleagues, customers and community are protected.

Risk Management

We deliver operational, compliance and risk advice critical for customer decisioning and experience whilst developing a strong risk culture across our business.

Human Resources

As the champions of our award winning culture, we play a key strategic role in the development of our people and business.

Financial Services

We analyse current performance and external economic trends to anticipate impacts and opportunities for the business.

Products & Digital Services

We are responsible for the design, end-to-end management, and optimisation of our products and digital services.


We leverage data, analytics, and insights to make strategic decisions, and partner with teams across the organisation to enable effective ways of working and brilliant customer and colleague experiences.

Need more help?

Speak with someone in our HR Direct team today.