We’ve collated some of our most common career and application process questions to provide the answers you need now.
The recruitment process varies for each role. Typically we review your application and previous experience against the purpose of the role. The process may include phone, in person or video interviews, capability or personality testing, presentations or role plays where you'll have the opportunity to demonstrate your experience, what drives you and what you're looking to get from working with us. At the end of our process we will complete comprehensive background checks before you're able to start with us.
Timing can vary but we try to give you as much information about us and the role you’ll be doing so you can make the right decision to join us. Our aim is to keep you informed about your progress so you know what's going on at every stage.
We aim to respond to all applicants as quickly as possible. Once you’ve applied for a role you should receive a response confirming that we've received your application. If you're moving forward in the process, you should receive a response from us within 10 working days.
You need to submit your application online – just press ‘Apply now.’
If you can’t find a job you are interested in at the moment, you can set up a job alert. When a suitable new vacancy is advertised, you’ll be emailed the details to review and apply.
You can note your location preferences in your application and on your CV. You can also set up a job alert so that you can apply for opportunities in your preferred location.
You can log in to your profile at any time and upload a new CV. If you have any issues please call our HR Direct support team on 1800 989 696.
Within 24 to 48 hours of applying for a role, you'll receive an email confirming receipt of your application. Please check your junk mail if you can't find it.
Call HR Direct on 1800 989 696 and a member of the team will assist you and advise you of next steps.
We'll carefully review your application and will be in contact with you regarding your suitability for the role that you have applied for.
If you feel that you would like to give some additional information to what is on your CV, you can submit a cover letter, however it’s not mandatory.
Depending on the role you are applying for, you may need to provide a university transcript. If this is the case, we'll let you know.
In accordance with the privacy declaration that you sign when registering, your details will be kept on file indefinitely. Should a suitable position arise, we may contact you to discuss the opportunity further.
Yes you should apply for each position that you are interested in. Check that you meet the eligibility criteria for each job you are applying for.
Please contact HR Direct on 1800 989 696 who will investigate the issue for you.
No problem, we know things happen. Your profile will show that you have withdrawn your application, but it will certainly not affect any future applications.
It depends on where you are being interviewed. Please contact your Talent Acquisition Partner for details.
It's recommended that you wear business attire for any interviews that you attend. If there's a different dress code, your Talent Acquisition Partner will let you know.
The number of interviews varies on the role, but we want to make sure you have met the right people before you make the decision to join us. Please call your Talent Acquistion Partner if you have any concerns around this process.
We generally want to hear about your past experiences, what drives you and what your interest is in the job opportunity and Bankwest. Your Talent Acquisition Partner will give you some information on what to expect in your interview before you come in so that you have time to prepare.
Call or email the Talent Acquisition Coordinator you have been dealing with. If you can't get hold of them please call your Talent Acquisition Partner.
We recommend that you consider the feedback you received before you reapply, and any advice given to assist with your next application. We'd recommend you speak with your Talent Acquisition Partner about an appropriate timeframe for you to reapply.
Please contact the SHL hotline on 1800 091 846.
Contact HR Direct 1800 989 696 or speak with your Talent Acquisition Partner.
Equifax is our background checking service. You'll need to follow the instructions on the email. Please contact your Talent Acquisition Partner for more details. These background checks need to be completed before you're able to start with us.
Generally our Talent Acquisition team will speak to at least two professional references. Your referees should be previous managers from your most relevant work experience. References are completed only once we have your permission. If we require additional background checks, we will be in contact to obtain your consent and advise you of details.
Yes, we understand this. A previous manager should be ok. We may still speak to your current Manager once you've accepted your offer and informed them. If you're concerned about this, please speak to your Talent Acquisition Partner.
Please contact your Talent Acquisition partner if you'd like to receive the results of your online assessment.
You'll receive an email providing you with instructions on how to formally accept your offer.
Yes but we’d love to discuss this with you first. Please contact your Talent Acquisition Partner.
Once you accept your offer, the Talent Acquisition Partner and will get back in contact with you before you commence.
You can find your new starter forms in the MyForms section of your Welcome Pack that comes with your online offer.
Please contact your Talent Acquisition Partner immediately.
You should complete your new starter forms within two days of receiving your online offer so as not to delay the onboarding process. The forms are needed for us to set you up in our systems and pay you.
Email your completed paperwork to Remuneration Services. Please ensure they've received the documents once you've sent them.
On a fixed term contract you're eligible for most of our employee benefits.
If you've applied for a fixed term contract, you'll be eligible for sick and annual leave.
It's up to you if you'd like to disclose your current remuneration prior to your interview. However, it's recommended that you do so that we can understand what your expectations will be and whether or not we'll be able to meet them. Current salaries are identified during your background check before you start with us.
If you are going away on leave, you're welcome to leave a note on your application form with your preferred contact details while you're away.
All of your details are held confidentially within our Applicant Tracking System and adhere to the most recent Australian Privacy Legislation.
In your job alerts email you will find an unsubscribe button that you can click on to change your job alerts.
Call or email the Talent Acquisition Partner you've been dealing with. If you can't get hold of them please call HR Direct on 1800 989 696.
We may offer relocation assistance depending on the role and eligibility. This will be discussed during our hiring process if it is required.
We may offer sponsorship to overseas candidates depending on the role type and eligibility. Please speak to your Talent Acquisition Partner for more information.