Application tips

We’ve collated some of our most valuable application tips to help you perform at your very best.

Top 8 assessment tips

1. Be yourself

Assessment centres give you lots of opportunity to demonstrate who you are, much more so than an interview.

2. Embrace it

Everybody is in the same boat and those who can relax and enjoy the occasion tend to demonstrate the traits that got them there in the first place.

3. Be a team player

Work with your fellow interviewees. They're not your competitors, they're your colleagues.

4. Listen

Listen to all members of the group and show your respect for their opinions. Avoid side conversations which could be interpreted as ignorance and rudeness.

5. We value diversity

Show reasoning behind your good ideas but be willing to listen to others’ opinions. There is nothing wrong with admitting a colleague’s idea is more appropriate than your own and then supporting that idea.

6. Show leadership

Guide your team members as necessary whilst listening to their points of view and encouraging them to contribute to the activity.

7. Speak clearly

So our assessors can hear what you have to say.

8. Don't leave with unanswered questions

Ask as many relevant questions as you need to in order to accept a potential offer. Ensure that you can leave with the knowledge that it is the right role for you.

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Tips for phone interviews

1. Practice your greeting

Just as when you meet someone in person, the first 15 seconds are critical to making a good impression.

2. Plan

Make sure you’re somewhere quiet with no distractions, and have the appropriate time set aside for the converstation.

3. Prepare

Do your homework. Have a look at the careers website and keep up to date with what’s happening in your industry. Keep your applications, resume and notes nearby for support.

4. Smile and stand up

Trust us – this works. Your smile will change your tone of voice and help you come across as enthusiastic, while standing will ensure you sound energized and professional.

5. Pause. Think. Respond.

Don’t be afraid to take your time. Interviewers would prefer you to take 30 seconds to respond rather than jumping in with a rehearsed answer that isn’t tailored to what you are being asked.

6. Follow the STAR

When responding to a question, explain the Situation and Task, the Action you took and the Result. This will ensure your answers are relevant and concise.

7. Silence is ok

Interviewers will need time to write down your responses, so don’t feel that you need to fill the gap.

8. Ask a few genuine questions

These will reflect your research and reaffirm your interest in the organisation.

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How to ace your interview

1. Do your research

Read about the role and the organisation prior to the interview. Visit the careers site and follow the company on LinkedIn to keep up to date so that you can answer and ask specific questions. Take some time to read up on our vision and values too - they mean a lot to us.

2. Dress the part

Ensure that you are dressed suitably for the environment and arrive on time – first impressions count.

3. Prepare

Find out what the style of the interview is so that you can prepare. Many organisations use values based and competency questions, based around the STAR approach (Situation, Task, Action, Result).

4. Use relevant examples

Think of specific situations in your career that you feel can help demonstrate that you possess the highlighted skills. Clearly explain what you did, how and why you did it and what the outcome was.

5. Highlight career achievements

What improvements have you made? What initiatives have you introduced? What have you been recognised or rewarded for? Be prepared to quantify or measure your successes.

6. Show self-awareness

Know your strengths and weaknesses. You may refer to your recent performance review and reflect on where you’re doing well and where you have room for improvement.

7. Know your value proposition

Clearly articulate what your personal brand or value proposition is - where can you add value to the employer? Why should they hire you?

8. Be honest

If you provide misleading information in your interview and the truth is exposed at a later date, it will pose questions around your integrity.

9. Ask questions

 Prepare some questions beforehand to ask the interviewer. By asking questions about the job and company, it shows how interested you are in the role.

10. Say thank you

Thanking your interviewer for their time and sending a short, follow up thank you email shows your interviewer that you care about the role.

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Digital interview tips

1. It's just like a video call

You’ll be looking at pre-recorded questions, then responding to the frontward facing camera on your computer or mobile device. Be sure to try out the practice questions so you can get comfortable with the process and the technology. It'll help you be your best.

2. Find a place that suits

Do your digital interview anywhere that suits you -  if it works for you it works for us. Just make sure you’re in a quiet space where you wont be interrupted.

3. Get to know us

Jump on our website, read the role profile, and have a think about why you’d be a good fit for the role. Be sure to also read up on our vision and values – they mean a lot to us.

4. Make notes

If you’re the type of person who takes notes to prepare for an interview, then a digital interview should be no different. Don’t be afraid to break eye contact to check them too.

5. First impressions count

Dressing professionally wont just make you look the part, you'll feel the part too.

6. Check your surroundings

When you’re setting up for your digital interview, make sure there’s not too much light behind you so that we can see your face in the recording. Don’t worry, you can always hit the ‘Hide Video’ button if you don’t want to watch yourself respond.

7. Keep calm

We know that an interview can be a bit nerve racking, so if you stumble on a sentence or lose your train of thought, just stop and start your answer again. Just make sure you still finish within the time limit.

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Learn to network like a pro

1. Prepare to break the ice

Approaching people you don't know can be difficult. Have some conversation starters in your head so you can start strong.

2. Develop your elevator pitch

Who are you and what can you offer? Knowing what makes you an asset (and being able to clearly communicate it) is more valuable than you think.

3. Give before you get

Successful networkers go beyond thinking, 'What’s in it for me?' to ask 'How can I help?'.

4. Listen

The key to networking isn’t to make sure the other person knows everything about you, but rather to make sure that you know more about them.

5. Link in

Networking today is much more than just the traditional event meet and greet. Explore online tools such as LinkedIn and X to build your network. Be sure to keep your profile up to date and stay active.

6. Ask to be introduced

Is there someone you know that can introduce you to the person you’re hoping to connect to? A personal introduction makes it easier to start a conversation.

7. Seek common ground

Love pugs? Sports mad? Is there something you and the other person have in common? Focusing on similarities is a shortcut to developing a relationship with real roots.

8. Practice makes perfect

Practice your networking skills whenever you can. The lift, the office kitchen or a friend’s BBQ can all be chances to casually build your confidence.

9. Stay connected 

Maintaining your job network is just as important as building it. Schedule time to connect with people in your network regularly and build those relationships, you never know when they'll come in handy.

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How to write a great resume

1. Keep it simple

The best resumes are clear, concise and professional. Start with the most important stuff (employment history, skills) and finish up with other relevant information. Plus, make sure you spell check.

2. Address the role

Highlight your skills and experience that are most relevant to the role you're applying for.

3. Include the details

Don't make the reader guess if you're right for the job. Give examples of roles, responsibilities and skills that prove you'd make a great candidate.

4. Highlight your achievements

Include tangible examples of your achievements. If you 'reduced costs by 8% in six months' or 'saw conversions double in a quarter', it gives us an idea of your experience.

5. Bullet points are your friends

They're a great way to communicate your skills and achievements without filling your resume with heavy paragraphs.

6. Quality over quantity

Try to keep your resume between two and four pages long, depending on the length of your experience and number of roles you've had.

7. It's more than employment history

Extra-curriculars, volunteering and community activities show your diverse interests and ability to manage time effectively.

8. Remember your audience

Keep it professional - avoid using jargon or slang.

9. Be honest

Your employer will soon find out if you can't actually speak five languages or tap dance at a professional level, and it'll likely raise questions about your integrity.

10. Check, check and check again

Make sure you don't have any typos or grammatical errors - don't be afraid to have a friend take a look at it before you submit it. 

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Need more help?

Speak with someone in our HR Direct team today.