Popular searches

Can we suggest…

Continue searching for… ""

Register a complaint

We don’t always get things right. Let us know where we can improve so we can work on providing better experiences for you. Find out how complaints work and what you can expect.
Provide a compliment
What would you like to tell us?

What would you like to tell us?

Please do not include any personal account information, confidential or sensitive information relating to your personal circumstances.

In 2000 characters or less

In 2000 characters or less
How can we contact you?

How can we contact you?

We may need to phone or email you to address your complaint. If the details you give us are not correct, we may not be able to contact you.

Your email address can help us better identify the issue and improve your experience

For account specific, urgent or confidential issues please contact us anytime on 13 17 19 or toll free on 1800 650 111 or +61 8 9449 2840 from overseas (international charges apply).

Bankwest is collecting your personal information so that we can respond to your enquiry. Our Privacy Statement explains how we may collect, use, and share your information, how to access your personal information and correct it when it's wrong, how to make a privacy related complaint and how we deal with it. Sometimes we update our Privacy Statement, and you can always find the most up to date version on the Bankwest website.