I made a payment to the wrong account number. What do I do?

If you’ve made a payment to the wrong account number or biller please call us on 1300 440 749 to see what we can do to help.

If you’ve mistakenly overpaid someone, you’ll need to contact them directly.

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Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.