To be eligible for data sharing, you must:
If you’re eligible, you can now share some of your customer details, account information and transaction history for these Bankwest accounts: 1
If you're an individual customer or sole trader, provide your consent on the website or app of the accredited organisation or provider you want to share your Bankwest data with first. You’ll then be taken securely to Bankwest so you can easily set up data sharing. Here’s a snapshot of the steps:
1. Enter the mobile number you’ve registered and we’ll send you a One Time Password.
2. Go to your notifications in the Bankwest App or online banking and enter the password. If you don’t receive it, call 13 17 19.
3. Choose the accounts you’d like to share. If a joint account is enabled for data sharing, you’ll be able to select it, otherwise you’ll need to enable it first.
4. Review the details and confirm you'd like to share. We’ll take you securely back to the accredited organisation you started on.
To learn more about data sharing, see our Consumer Data Right policy (PDF).
This video is for illustrative purposes only.
Start the data sharing process via the accredited organisation’s website or app.
Follow their steps to get started.
Select Bankwest to share data from and select which data you want to share.
Confirm the data sharing request.
You will then be re-directed to Bankwest.
Enter your mobile number.
You will be sent a One Time Password from Bankwest.
Open the Bankwest App to see notifications and tap to view your One Time Password.
Enter your One Time Password.
Select the customer profile you want to share data from.
Select the accounts you want to share.
Review your data sharing details and click ‘share data’.
Confirm your consent to share data.
You will then be re-directed back to the accredited organisation.
Data sharing is now successfully set up and you will receive a notification from Bankwest.
You can stop data sharing any time through Bankwest or by contacting the accredited organisation.
To withdraw your consent via Bankwest:
Need help? Call us on 13 17 19.
You can allow eligible delegates to share your Bankwest data with accredited organisations (without further approval). Here’s how:
You can stop your delegates from sharing data for your account or update their permissions anytime – simply go to 'Manage data sharing delegates' and choose 'Edit'.
A data sharing delegate must:
Joint accounts are already set up for data sharing and you won’t need approval from other account holders to share with accredited organisations and providers (unless you or any other account holder disabled your account for data sharing).
You can change your data sharing preferences or stop sharing at any time. If you choose to disable your account, you and all other account holders will need to approve and re-enable it for data sharing.
To enable data sharing:
You can view details or stop sharing any time.
Simply log in to the Bankwest App or online banking and go to 'Manage data sharing’.
To request your data sharing records under the Consumer Data Right, call us on 13 17 19 or visit a branch.
Organisations accredited by the Australian Competition and Consumer Commission can collect and use your data with your consent. You can also consent to share your Bankwest data with providers who will collect it from an accredited organisation. Accredited organisations must adhere to high security standards.
We’ll never ask you to share your Personal Access Number (PAN) and password with a third party. Doing so breaches our T&Cs and you may not receive the benefit of our protection from unauthorised transactions.
Data that leaves Bankwest is no longer managed by us. See the accredited organisation’s Consumer Data Right Policy for details on how they manage your data. To learn more about how we handle your data, see our Privacy Statement.
We're working on making the following updates:
To learn more, check the 'Commonwealth Bank' section of the CDR rectification schedule.
You can message us in the Bankwest App or online banking, submit an enquiry via our website, or call us – we’re here 24/7.
If you’d like to learn more about Open Banking, you can visit the Consumer Data Right website.