How do I register for SMS code?

In online banking, go to ‘My details & security’ and select ‘Activate SMS code.’ You’ll be asked to set up some secret questions and confirm your mobile number.

If you’re new to online banking, you’ll get an automatic prompt to upgrade your security when you first log in.

Why register for SMS code?

SMS code provides a strong level of security and is easy to use. In a nutshell, it’s a second layer of protection when you’re banking or shopping online that confirms it’s really you who’s completing a transaction and not a fraudster.

SMS code also gives you protection on sites that show the Mastercard SecureCode® or Verified by Visa logos when you’re shopping online with your Bankwest Mastercard®. You’ll only need to enter an SMS code for purchases above a certain amount.

If you’re being prompted to enter an SMS code but you don’t have your mobile phone handy, please call us on 13 17 19 and we’ll help you with your online purchase.


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Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.