When will I need them?
You'll need to set up four questions – you can choose two from a given menu and create two of your own. If you don’t have access to SMS code and have set up a temporary exemption you'll be asked to answer them when a stronger identity check is required, for example when you are:
- Adding or paying a new BPAY® or Pay AnyBody recipient
- Making a BPAY or Pay AnyBody payment above a certain amount
- Increasing your daily limits
- Updating your contact details.