If you’ve forgotten or want to change your PIN, you can do it in the Bankwest App or Bankwest Online Banking (BOB).
In the app:
- Tap on ‘Cards’ from the bottom menu
- Choose your card or payment ring from the list
- Choose 'Change PIN'.
In online banking:
- Click 'Self service' > 'Manage my cards'
- Choose a card or payment ring from the list
- Choose ‘Change PIN’ and follow the prompts.
If you don’t have access to our app or online banking, please contact us and we’ll mail you a new PIN.
