What do I do when my card expires?

You don’t need to do anything to get a new card. If you have a credit card or Debit Mastercard® or a regular debit card, your new card will be issued 30 days before the old one expires.

If you’ve added your card to Google Pay™ or Apple Pay, we’ll update these with your new card details.

If you have regular payments coming from your credit card or Debit Mastercard, you will need to update the expiry date with any direct debit authority that you have arranged to ensure future payments are processed. If you have a regular debit card (one without a Mastercard logo on it), you won’t need to notify anyone when your card expires. This is because you would have given your BSB and account number when setting up regular payments, not the number of the card.

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Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.

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