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Why can’t I see a purchase in my list of eligible purchases?
Not all purchases are eligible – things like balance transfers, cash advances, purchases on a current promotional offer, gambling transactions and purchases made more than 30 days prior can’t be put on a plan. Keep in mind, only the full purchase amount can be put on a plan. If you've started paying back your credit card, you'll only be able to choose purchases that are less than your outstanding balance. Remember, your transactions will appear in order from newest to oldest.
If you’ve recently made a purchase, it might still be marked as ‘authorisation only’, so it’s best to check back in once the purchase has been fully processed.