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Bank cards

How to manage your cards, like activation and reporting them as lost or stolen.

  1. How to activate your debit or credit card

    Find out how you can access and activate your card in the Bankwest App and in online banking.

  2. How to report a lost, stolen or damaged card

    If your card is lost, stolen or damaged, you can report it in the app or online banking – and get a replacement sent out. Learn how.

  3. Forgotten your PIN or want to change it?

    If you've forgotten or want to change your PIN, you can do it in the Bankwest App or Bankwest Online Banking. Find out more.

  4. What happens when your card expires

    If you have a credit or debit card, your new card will be issued 30 days before the old one expires. Check that your address is up to date. Read more.

  5. Debit card limits

    Familiarise yourself with your daily spending and withdrawal limits on your debit card. Find out more.

  6. Where to deposit and withdraw cash or cheques

    You can deposit or withdraw cash at selected ATMs and deposit cheques with Bank@Post. Read more on where to go to deposit and withdraw cash or cheques.